My Orange BE vs My bpost Usage & Stats

The My Orange app enables you, at any time you like, to: New features available: • Add cards to your subscription for members of your household directly from the app • Test the network coverage and speed of your internet connection The app also allows you to: • Closely monitor your consumption • Consult and modify your tariff plan • See your last 6 invoices and review the details • Manage your payment preferences (method of payment and address for receiving invoices) • Pay your invoices via a banking app or with your card reader • Reload your prepaid card or that of someone close to you • Shift from a prepaid card to a subscription in just a few clicks • Activate, adapt or deactivate options • Manage the tariff plans and options of members of your household included on your invoice • Consult your advantages and accept your gifts available thanks to the Orange Thank You loyalty programme • Add an Internet or TV offer to your subscription • Purchase a new smartphone and benefit from advantageous reductions by combining subscription + smartphone • Find the nearest Orange shop • Access FAQs, web forms and useful numbers for contacting us. We will be delighted to assist you! IMPORTANT INFORMATION • Do not worry about your surf volume: The use of the app itself is free in Belgium and abroad. The use of third-party applications is not: the use of GPS for the localization of Orange shops and the payment or reloading via a banking app is charged as a surfing volume. • Use via mobile network or Wi-Fi: The My Orange app is accessible via the mobile network or Wi-Fi. Connecting through the app with our 3G/4G gives you immediate and automatic access to the app. Careful! For the automatic recognition to work, you may not use VPN or old proxy settings. If you still need to enter your mobile phone number even if you’re using Orange's mobile network, you have to remove the proxy from the internet settings of your mobile device. More information at https://www.orange.be/nl/instellingen (Dutch) or https://www.orange.be/fr/parametres (French) If you prefer connecting through Wi-Fi upon first usage after download or update, you’ll be asked to enter your phone number. The received SMS code will give you access to the app. • Consumption view: The information shown is limited to the card for which the application is used. Shown data is purely informative and does not replace your invoice. BUSINESS OR CORPORATE CUSTOMER? • The My Orange app has also been optimized for our B2B customers with a SHAPE tariff. • Please contact your Fleet Manager if you have another business tariff plan. Together with the dedicated Customer Service we'll surely find a way to manage your consumption. More information can be found on www.orange.be/myorange

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My bpost

My bpost app: all your parcels and registered mail at your fingertips ■ Never lose track of a parcel With Track & Trace you can view the status of your parcels, including those delivered by other companies like PostNL, DPD and DHL, whenever and wherever you like. Choose which parcels you want to receive status updates for. Add the email addresses to your online shopping apps. Your bpost parcels will then automatically appear in the app. ■ Choose where we deliver  Not at home at the expected delivery time? Let us know via your delivery preferences where we can deliver your bpost parcel. Straight to a Pick-up point or Parcel Locker is the quick, green option. Or have it left with a neighbour or in a safe spot around your home. ■ Set your delivery preference for registered mail now Let us know in the My bpost app who is authorized to receive your registered mail when you’re not home, or choose to have it delivered directly to your letterbox. ■ Sending a parcel? Quickly and easily create a shipping label to have your parcel sent within Belgium or abroad. Simply find a Drop-off point in your area. On your way to a Parcel Locker? Book your locker hassle-free up to 2 hours in advance. Your parcel will be delivered within Belgium the next working day. ■ Need to send registered mail?  Creating your own shipping label for your registered mail item right there in the app. Print it out or go to a Post Office or Post Point and let them print it. Affix to your envelope and pop it in the post! ■ Open Parcel Lockers from your smartphone Parcel Lockers without a screen, which you’ll find near supermarkets, stations and office buildings, can be easily opened via the app. ■ Status notifications. Choose when you receive notifications for parcels and registered mail. ■ Pay import costs securely  Expecting a parcel from outside the EU? Then pay the import costs securely via the app. This way you can be sure that the request is coming from bpost and protect yourself against phishing. ■ Find Pick-up points & Drop-off points  With 3.100+ Post Offices, Post Points, Parcel Points and Parcel Lockers, you’ll always find one close by.