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- Service Buddy by ABSLI
- Service Buddy by ABSLI Vs. FCS m-Connect V3
Service Buddy by ABSLI 对比 FCS m-Connect V3 的使用情况和统计数据
Your all-in-one ABSLI platform for efficient customer servicing and sales management.
Welcome to ABSLI Service Buddy, your comprehensive platform designed to empower agents and managers in servicing customers effectively. This app streamlines your workflow, providing all the essential tools and insights you need at your fingertips.
KEY FEATURES:
DASHBOARD
-Upon logging in with your company-provided User ID and Password, access a dynamic Home Screen that showcases Total Active Customers, Active Policies, and Persistency metrics. Stay updated with daily top actions, including Policies Due for Renewal, Customer Birthdays, and PASA offers.
MY BUSINESS
-Commission Overview: View your Fortnightly Commission Statements, along with the Consolidated Commission Statements feature that allows you to track your earnings over a month, quarter, or year.
-Potential Earning Statement: Understand your potential earnings based on renewals and fresh premiums collected during a particular fortnight.
-Rewards Statement: Monitor your achievements and the rewards received through various contests, including details like Date of Payout, UTR number, and Contest Name & Contest Frequency.
MY CUSTOMER
-All Customers: Manage your customer portfolio with features like Sort by Issuance Date, Product Type. Access all policy details, renewal due management, and downloadable statements.
-Renewal Due: Easily view and manage policies due for renewal, including contacting customers and sending payment links. Effortlessly monitor renewal payments and re-instate lapsed policies.
-Reports: Access critical reports, including eNACH details, transaction statuses, accumulated bonuses, and policy dispatch tracking, to enhance your customer interactions.
-Recommendations: Explore targeted Up-Sell/Cross-Sell campaigns and relevant PASA offers tailored to your customers.
SERVICING
-Customer Level Services: Quickly update customer information such as mobile numbers, email IDs, PAN, and addresses with no manual involvement.
-Policy Level Services: Execute changes like bank details updates, fund switches, and eNACH registrations instantly.
-Document Downloads: Access vital policy-related documents, including Tax Certificates, Policy Contracts, and Premium Receipts, whenever needed.
With robust features tailored for both Agents and Managers, ABSLI Service Buddy ensures you can provide exceptional service, manage your portfolio efficiently, and achieve your sales goals. Join us in transforming the way you connect with your customers and drive your success!
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FCS m-Connect is a native application that operates on mobile devices for hotel staff to
accept/create jobs and review guest profiles for personalized services.
FCS m-Connect 是一款安装于移动设备终端的本地应用软件。酒店员工可使用此软件
接收/创建工作,查看客人资料并提供个性化服务。
It has the innate business intelligence to dispatch jobs based on runners’ skill sets, availability and locations. Hotel staff can also make use of the ad-hoc messaging function for better communication.
It is specifically designed for use in conjunction with centralized job dispatching systems such as the web-based FCS e-Connect. With m-Connect installed on staff mobile devices, they are now able to deliver excellence in service anywhere and anytime. Each service request can be tracked from start until completion. Authorized staff can also view guest folios and detailed preferences.
它能基于员工的技能,工作时间与服务区域智能地分派工作。酒店员工可利用即时短信进行更有效的沟通。
m-Connect 是专门设计用于集成工作分配系统中的连接,比如网络版的FCS e-Connect。 m-Connect安装于酒店员工所使用的移动设备中,员工就能够随时随地提供优质的服务,也能记录并跟踪每个服务从开始到结束的进程。被授权的员工还可以查看到客人的帐单与详尽的喜好。
Key Features:
• Support multi-language
• 支持多种语言
• Guest profile management for guest name, room number, company, occupation, check in/out information
• 客户个人资料管理,如客人姓名,房间号码,公司,职业,入住及退房的信息。
• Guest preferences
• 客人喜好
• Guest requests management for BOTH in-house and non-in-house guests
• 入住与非入住客人请求管理
• Inter-department work orders management
• 部门间工作请求管理
• Allow runners to check messages from the call centre with history for all received/sent messages
• 允许员工查询所有接收与发送的历史信息
• Real-time room status update to the PMS
• 实时房间状态更新至PMS
• Posting of mini-bar consumption to the PMS
• 发送客人小食消费清单到PMS
• Ad hoc messaging to individuals or groups
• 发送至个人或组的即时信息
FCS is a leading hospitality solution and services provider with presence in over 32 countries worldwide.
With over 4000 customers globally, FCS provides comprehensive guest-facing and back-end hospitality solutions for major hotel chains, mega resorts, prestige boutique hotels, and gaming facilities. The use of this mobile application is governed by FCS.
FCS公司是一家全球领先的酒店应用软件方案供应商,遍布全球32余个国家,拥有超过4000位客户。FCS 公司为主要的连锁酒店,大型度假酒店及博彩设施提供了全面的面向客户和后端酒店应用方案。该移动应用程序的管理权归FCS公司所有。
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Service Buddy by ABSLI与FCS m-Connect V3排名比较
对比 Service Buddy by ABSLI 与 FCS m-Connect V3 在过去 28 天内的排名趋势
排名
没有可用的数据
Service Buddy by ABSLI 对比 FCS m-Connect V3 的排名,按国家/地区比较
对比 Service Buddy by ABSLI 与 FCS m-Connect V3 在过去 28 天内的排名趋势
无数据可显示
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Service Buddy by ABSLI VS.
FCS m-Connect V3
十二月 16, 2024