IBM Maximo Mobile 对比 XReach 的使用情况和统计数据
IBM Maximo Mobile is a revolutionary, easy-to-deploy platform that provides technicians with the right asset operational data at the right time—all in the palm of their hands. A new, intuitive interface provides a reimagined experience that enables any technician to easily drill down into asset maintenance history. With IBM Maximo Mobile's leading asset management solution at the core, IBM Maximo Mobile is designed to transfer knowledge to any technician with just-in-time upskilling and step-by-step guidance powered by IBM’s world-renowned AI and your remote human-based assistant.
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XReach provides expert help for troubleshooting
- Connect and share your view with a mobile device or smart glasses with the right remote expert.
- Stream live-video to show the situation at the site.
- Collaborate with video, audio and chat in order to get help and guidance from the expert instantly.
- Resolve the issues faster and get the job done.
Smart request handling system for experts
- Open a ticket with Expert portal tools and connect with the field worker using mobile device or computer.
- See field worker’s view and the exact situation at the site.
- Guide the work in real-time and send annotated images, documents and links to the field worker.
- Resolve issues together with the field worker.
Features
- Video & audio communication
- Chat
- Annotation tools
- File transfer and storage
- Augmented Reality (AR) capabilities
- Language translation
- Request handling and session storage
- User management
- Secure communications
- Integration and customisation
- On-premise capabilities
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IBM Maximo Mobile VS. 
XReach十二月 26, 2024