m-Postbank 與 POSTIDENT 使用情況與統計

We know how fast and busy your daily life is and to make it easier, we introduce to you mobile application “m-Postbank”. With our mobile app you can bank easily, securely and conveniently anytime through your smartphone, wherever you are. What are the advantages of using m-Postbank mobile banking? • With m-Postbank you get detailed information about the products and services you have with Postbank, which are registered in the e-Postbank: accounts, deposits, loans, debit and credit cards • Make instant transfers between your own accounts, to third parties in Postbank and other banks in Bulgaria, and you repay installments on loans and credit cards • You can pay household bills, as well as obligations for local taxes and fees to more than 25 municipalities in Bulgaria • Login with a PIN code or biometric data for even faster access • Create trusted recipients to whom you make transfers without the need for additional confirmation • Save templates for faster and more convenient creation of your regular transfers • You receive information about the location of the nearest Postbank branches and ATMs To confirm third-party transfers, you need to have m-Token Postbank application. m-Token Postbank is a software token that complies with regulations for secure authorization of transactions in electronic environment. For assistance with mobile banking, you can contact us at 0700 18 555 (Customer Service Center), * 7224 (Mobile Operator Short Number) as well as through our e-mail: klienti@postbank.bg, where you will receive expert advice and assistance.

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POSTIDENT

With the POSTIDENT app, you can verify your identity conveniently and simply by means of your smartphone. Depending on which of our partner companies you carry out this identification process, you can verify your identity either via POSTIDENT by videochat, POSTIDENT by eID (with your national identity card or the electronic residence title), or fully automatically by creating images of your ID document and profile. With the eID function or the automated verification of your ID document you can verify your identity quickly and securely at any time. Your data will be checked by call center employees of Deutsche Post AG in all further identification procedures. Our employees are available to you from Mondays to Sundays in the hours from 8 AM to 10 PM. In addition, you can retrieve the POSTIDENT coupon for identification in your post office directly via the POSTIDENT app and therefore do not need to print it out anymore. The identification procedures are compliant with the law, secure and completed in just a few steps. Simply enter the transaction number that you have received from either our partner company or us. The POSTIDENT app will then execute the procedure. At POSTIDENT by videochat, a Deutsche Post employee will explain additionally in detail how the procedure works.