JForce 與 IGI Life Customer Solution App 使用情況與統計

The Jubilee Insurance Agents Portal is a state-of-the-art digital platform designed to empower agents and enhance operational efficiency across the board. As the largest insurance provider in East and Central Africa, Jubilee Insurance is committed to delivering personalized, seamless, and exceptional service experiences to its clients. This platform integrates multiple core functions, ensuring that agents and intermediaries have all the tools they need to serve customers effectively, manage their operations, and stay ahead in a competitive market. Key Features: Agency Management: Centralized management of agency operations, providing easy access to all essential tools and data. Learning Management System (LMS): Seamless integration with Learning Management Systems (LMS), equipping agents with the latest knowledge and skills required to excel in their roles. Retail Acquisition: Tools and features that support the acquisition of retail customers, expanding the agent’s portfolio and driving growth. Servicing & Renewals: Efficient management of customer service requests and policy renewals, ensuring customer satisfaction and retention. Commissions: Quick and easy access to commissions, helping agents manage their finances efficiently. This portal not only enhances user experience but also promotes collaboration by providing a 360-degree view of clients, improving lead management, and boosting sales conversions. Additionally, real-time dashboards and reports give intermediaries and business leadership the insights they need to maintain standards and drive performance. With AI-driven knowledge bases, centralized pipeline management, and omni-channel service delivery, the Jubilee Insurance Agents Portal is designed to meet the evolving needs of our agents, intermediaries, and customers, ensuring we continue to lead the market in service excellence.