NGB CRM 與 KNOW HK 使用情況與統計

KNOW HOUSEKEEPING helps automate daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs. This easy-to-use software automates and simplifies a number of time consuming housekeeping tasks like setting the room cleaning sequence, providing attendants with guest preference information, tracking room attendants, updating rooms status in the PMS and so on. The system enables hotels to go green by helping them set up and manage environmentally friendly cleaning programs as standard or based on guest preferences. The software reduces paper consumption and eliminates hundreds of phone calls between the housekeeping desk, floor staff and front office. KNOW HOUSEKEEPING allows the following for housekeeping supervisors: * 360 degree view of the section * Turn around rush rooms faster * Re-assign rooms with a press of a button * Receive inspection alerts * Report a discrepancy * Cater to guest’s special requests * Easy access to check lists & SOPs KNOW HOUSEKEEPING allows the following for housekeeping attendants: * Information on room to clean next * Complete guest info: preferences, specials, pax, etc * SOPs for quick reference * Send alerts to supervisors * Direct room status update in PMS