SMC Health Link 與 HealthLink Telemedicine 使用情況與統計

SMC Health Link is an enterprise cloud-based communications platform built specifically for San Mateo County. Our solution provides secure HIPAA compliant texting, an answering service, pager replacement, on-call schedules, and clinical integration with the EMR all on one easy to use platform. Note: You must have an account enabled on Telmediq before you can use this application. Main functions of our offering include: • Unified Communications: Our mobile applications allow for real-time texting and voice communication between clinicians. Multimedia messaging with photos, voice, and attachments are supported as are the ability to record and deliver voicemails when clinicians are busy with patients. • Reliable Messaging: Health Link provides a persistent and reliable messaging layer that is able to deliver time sensitive messages to users on a multitude of delivery channels. Health Link detects when a user's device has data connectivity issues, and routes the message accordingly based on a user's network conditions and availability. • Directory Integration: Health Link is seamlessly deployed and managed through the organizations existing Microsoft Active Directory Infrastructure. • Call Center Integration: The ability to send messages from the existing call center software and systems allows for rapid deployment with minimal disruption to existing call center workflow. • On Call Scheduling: Health Link has the leading on-call scheduling platform, including escalations, shared schedules, round-robin load balancing based on provider load, and more. In addition, we are the only communications platform that provides real-time integration with Amion, QGenda, Tangiers, as well as home grown and legacy scheduling platforms. • Phone System Integration: Health Link integrates with both SIP based and legacy (non SIP based) hospital phone platforms. We are the only communications provider that is able to support a transition strategy from legacy circuit switch PBX systems to the SIP domain. • Clinical Integration: Health Link provides Patient Centric Messaging – the ability to track all messages against a patient and have two-way synchronization with the EMR. • Nurse Mobility: Existing nurse call systems can be mobilized for nurses through integration with room alarms as well as patient assignments.

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HealthLink Telemedicine

Not feeling well? Experience high-quality medical care on-demand, in the palm of your hands with Healthlink. Why spend timegoing to urgent care with you can connect face-to-face with a doctor of any specialty on your smartphone? Healthlink’sproviders are licensed, board-certified, and specialize in a variety of practices. They can help you virtually anytime, anywhere.From headaches to prescription refills, our providers can treat any potential issue through our high definition video chatfunctionality. Just like an in-person visit, your doctor will take your history and symptoms, perform an exam, and mayrecommend treatment – including prescriptions and lab work, if needed. Here are some examples of how Healthlink cansupport your health:Cold & fluPink eyeBronchitisUrinary tract infectionsSinus infectionsAcne, rashes, & skin issuesScreenings for high cholesterol, diabetes, and thyroid issuesHeadaches & migrainesInfectionAllergiesPrescription refillsNo more driving to the doctor or sitting in waiting rooms. With Healthlink, you’ll feel better faster. Healthlink lets you avoid thehassle, wait, and cost of a walk-in clinic, urgent care, or ER. You can chat virtually with a doctor 365 days a year, weekendsand holidays included.With 7 million patients utilizing our platform, our coordination and support team provides experts available 24/7 to provide youwith the help you need.Disclaimer: Healthlink Telehealth services and software are not for emergencies. If you have an emergency, call 911 or yourlocal emergency service immediately. Users may need to seek a doctor’s advice in addition to using this app and beforemaking any medical decisions. This app does not diagnose or treat any disease. This app connects patients to duly licensedmedical doctors who operate within the jurisdiction of their licenses. All patients are treated by doctors licensed within thestate or territory of the patient's residence.