Gorgias Helpdesk 與 Hubstaff Time & Hours 使用情況與統計

The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money. From our mobile app, you can: Provide Customer Service On Every CRM Channel - Manage conversations from email, live chat, phone, and social in one helpdesk - See the full customer live chat and message history across different channels in one view - Provide support for multiple stores Cut Customer Support Time In Half - Respond instantly with live chat - See customer support details and orders right next to the ticket - Respond in one click using pre-made templates - Use Macros (variables like order status, shipping date, etc.) to pre-fill answers Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place. Top Shopify and Magento stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.

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Hubstaff Time & Hours

Hubstaff is your one-stop people-platform for time & team resource management, client budgets & invoicing, productivity insight and workforce analytics. Elevate the team's success with our mobile app, the easy way to start using a Workforce Analytics Platform in your own business. Catering directly to scaling businesses, this app optimizes employee productivity by offering insights, location-aware time tracking, and effective team management for success in every project. ◆ TRUSTED BY THOUSANDS: Join over 15,000 companies in technology, consulting, retail and more who rely on Hubstaff for cutting through admin work, boosting efficiency and saving money. ◆ LOCATION-AWARE PRODUCTIVITY: Effortlessly track work hours, optionally location aware, for precise insights into when and where work happens. ◆ PROJECT AND TASK COLLABORATION: Create projects & assign tasks seamlessly or import them from your existing tooling, fostering team collaboration and project success. ◆ TIME-SHEETS AND BILLING: Generate accurate time sheets, set up team shifts & schedules, and streamline pay & billing with ease. ◆ MAP YOUR TEAM: Monitor your team's real-time location on a map, review past routes and gain a deeper insight into their work travel. ◆ REPORTS AND INSIGHTS: Access detailed reports for informed decision-making and valuable productivity insights. ◆ AUTOMATED TIME TRACKING: Initiate time tracking manually, or automatically when you enter the job site, ensuring accuracy and ease of use. ◆ NOTES AND PHOTOS ATTACHMENT: Allow your workers to attach context to their work records in the form of notes and photos, enhancing team collaboration and job audits. ◆ JOB SITE ARRIVAL NOTIFICATIONS: Keep managers in the loop with notifications when team members arrive and depart their job sites. Are you ready to transform your team management? Start the Hubstaff journey with a free trial today and unlock a world of efficiency and productivity. Have questions or want to talk about your needs first? Reach out at https://hubstaff.com/sales