Clicklife 與 My Leco App 使用情況與統計

Clicklife, a Self-servicing app powered by cutting-edge digital technology which will eliminate the complex and time-consuming follow up process of staying up to date on policies after purchase. The app provides real-time updates on policy information including dues, balances, and claims status, and goes a step further in enabling digital policy loan submissions. Clicklife will also include a health tracker linked to a rewards scheme for redemption of vouchers and discount coupons. Union Assurance now offers consumers the next level of insurance to give our customers control in managing and staying updated on their protection needs. • Make claims conveniently, and receive real-time status updates • Connect with Union Assurance from anywhere anytime • Customize your Life Insurance policies and see a total policy overview • Make and view premium payments instantly and securely. • Chat with our service agents online, without any waiting. • Earn loyalty and reward points and redeem at our partner network. Clicklife integrates with the Health app to add your workouts data and show them in a beautiful way.

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My Leco App

My LECO app keeps everything related to your LECO account in one place. All customer issues, queries, and suggestions are organized, categorized, scheduled, and well managed within the app. An automated response system is integrated, customer support opening times and a link to a knowledge base. My LECO app will track all interactions with customers, so that consumers get a detailed view of the customers’ profile whenever they logged in. Consumers simply enter their email address, phone number and they get complete access. When integrated, consumer can get a complete view of the customer’s profile and all the history of interactions at any time including bills, payments, readings and service information.