Freedom Mortgage vs Citi Mobile® Usage & Stats

Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app. Manage your mortgage from anywhere • View your mortgage balance and current loan details • Pay your bill and manage recurring payments • Utilize the in-app help center for questions and tips • Go paperless, view, and download important documents Stay in the know with push notifications • Get notified when a new statement is available • Never miss another opportunity to lower your rate Rest easy with built-in security features • Login with secure fingerprint or facial recognition • 24/7 fraud monitoring • Access protected by multifactor authentication Freedom Mortgage is committed to fostering homeownership across the United States. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990. ACCOUNT SETUP Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Simply download the app and login to your account or create a new account if you haven’t already set up your online access. Then, select One Time Payment from Account Details. On your first visit, you can set up your banking information. For subsequent payments, you can simply select that account for payment. Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day. APP SUPPORT Our Mobile app supports the following versions on the Android devices: • Android – 8.0+ (Google no longer supports Android 7.0 due to security concerns) If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 2 p.m., Eastern Time. Scheduled Maintenance Mon-Sat : 11:00PM - 11:10PM ET, 2:00AM-2:10AM ET Sunday: 2:00AM - 6:00AM ET We’d love to hear your feedback! Email us at fmcmobileapp@freedommortgage.com. Android is a trademark of Google Inc. Freedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation © 2022 Freedom Mortgage Corporation 951 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (www.nmlsconsumeraccess.org) Equal Housing Opportunity.

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Citi Mobile®

Simpler All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts Card Replacement: Request a new card if your original is lost, stolen or damaged Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.** Mobile Check Deposit: Quickly and easily deposit checks from your mobile device Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you Account Information: View your statements, check balances and recent activity Make same-day or scheduled payments easily Smarter Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances Spending insights*: Track your spending habits and trends across your accounts Bill management*: View and manage your bills, and recurring payments in one place FICO® Score : Citi credit card customers can view their FICO® Score for free Make payments including automatic payments, and transfers and manage payees Dispute credit card transactions if ever needed and track the status Stay informed with Account Alerts: Choose the alerts you want and even when you want them Change your credit card due date: Choose the beginning, middle, or end of a month Secure Citi® Quick Lock: Lock or unlock your lost or misplaced card PIN Reset: Reset your debit card PIN from your mobile device Enable Fingerprint Authentication for a fast way to access your account * Features are available today on a limited basis. **Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.” J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards. Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub