12 Martiçin Eureka uygulama analizi

Established in 2001, Eureka developed to become a trend setter and a leading Megastore Retailer in Kuwait in the Electronics and Multimedia business segment. Eureka Concept is based on the realization of the regional and global shift in the shopping habits and trend that favors Mega Stores, product and service diversity, keen attention to customer service and an entertaining shopping environment. We continue to strive to provide our valuable customers an excellent and unique shopping experience. Currently, Eureka has Six mega stores situated in prime locations and covering a wide geographic spread. Also, we have an appetite to expand our business in both geographical and business diversification to better serve our customers. Eureka provide offers international diversity of brands and product categories, and the product range is supported by comprehensive after sales services (to mention few and not limited to, free delivery and installation, extended warrantee, consumer financing and credit, maintenance, .. etc.) Our Vision To be the leading retailer of consumer electronics appliances, multimedia and communication solutions in Kuwait. Our Mission Enhance the life-style of consumers by offering value-added products and services. Such will be to meet and propose satisfying customers needs, and to exceed the expectations of our customers while delivering innovative and quality product-solutions. Customer focused : Our customer is our top priority. Our central focus evolve around identifying, complying and exceeding customers’ expectations Integrity: A strict and non-negotiable adherence to the highest ethical standards. People: Our employees are our most valuable assets and resource. We are keen to work on and encourage career advancement, training, and development Excellence :We are triggered toward excellence in everything we do Team work : We actively work collaboratively towards attaining the company’s objectives Ownership: We empower our people to think as business owners while making decisions. We encourage openness and challenging positive debate.