Tech Assist против Makani 5O Использование & Stats
Bruviti Tech Assist: The Ultimate Support Service App for Field technicians
Transform your OEM support service with Bruviti Tech Assist, an AI-powered solution designed to tackle the dual challenge faced by service organizations: delivering fast, accurate, and superior customer service while reducing costs.
This cutting-edge app empowers field technicians with advanced tools, providing them with AI-driven diagnostics and precise parts provisioning to enhance first-time fix rates.
Discover Bruviti Tech Assist's Powerful Features:
Categorized Issues: Say goodbye to endless searching. Bruviti Tech Assist provides a comprehensive library of categorized problems, each with ready solutions for your agents.
Decision Trees: Our app's decision trees guide your agents through troubleshooting, offering exhaustive paths to root causes and solutions.
AI-Powered Contextual Search: The future is here! Our smart assistant understands more than just keywords, providing relevant search results quickly and efficiently.
One-Click Product Info: No more scrambling for manuals. Access all the product information you need with just a single click.
Real-Time Product Updates: Stay up-to-date with quick product updates at your fingertips, making your agents feel like they have a tech whisperer by their side (fault diagnoses)
Parts Prediction: Provides frontline technicians with accurate fault diagnostics and correct parts provisioning, resulting in improved first-time fix rates.
Information at your fingertips: easy and quick access to all troubleshooting guides and manuals fed in to the system
AI-Driven Onboarding: From decision tree generation to context search, our powerful AI works behind the scenes to make onboarding and training a breeze for new support team members.
Bruviti Tech Assist doesn't just improve your support service—it revolutionizes it. Our users report significant improvements to their KPIs, including lower call times, higher first-call resolution rates, and improved fix rates. Plus, with our app, you'll be able to lower the hiring bar, train newbies quickly, and gain deep product insights for your management.
Upgrade Your Support Service Today:
Make the smart choice and experience superior service delivered intelligently with Bruviti Tech Assist. Download the app now on the Apple App Store and connect with us to elevate your support service to new heights.
- Apple App Store
- Бесплатный
- Продуктивность
Рейтинг магазина
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A complete solution for Service Contractors. Manage Work Orders, dispatch Service Technicians, manage Purchase Orders, track Work Hours, upload job site photos & field documentation, fill out and submit Service Tickets. Makani is developed by Service Contractors, FOR Service Contractors. It is simple to use, with concise features built to compliment your work as a contractor. Makani is built to make the 'paperwork' side of your business; Efficient, Accurate, and as simple as possible. Makani is engineered to support the end-goals of every Service Ticket; A satisfied customer, organized records of all that it took to do the job (labor, parts, travel, etc..), and the ability to accurately and quickly invoice the customer for the work performed.
As service contractors ourselves, we understand that providing top-notch technical skills is vitally important. But what often impedes our growth, our efficiency, and our positive cash flow can be PAPERWORK. Keeping track of service tickets, receipts for parts purchased, closing out open Work Orders that didn't get billed out...these are just a few examples of PAPERWORK that Makani software will improve for you.
If you provide skilled services to residential & commercial clients as an Electrician, Plumber, Heating/AC Contractor, Refrigeration Contractor, Roofer, Flood/Fire Mitigation, Appliance Repair, HVAC, Refrigeration, Roofing, Etc...) Makani software will absolutely help you with; growth, billing accuracy, historical record keeping, managing multiple field technicians, and many more elements of managing and growing a Service Contracting business.
At Makani, we originally built this software based on our own needs as a 25 year old HVAC-R contractor operating in (7) states across the Southwest region of the US. Therefore, we've built the software to work at a microscopic level with each field technician, at a regional level with each of our Branch offices, AND at a corporate level with our team at 'Headquarters'.
Based on this testing & proving, we are certain that Makani software can & will support your growing success as a skilled Service Contracting business. We welcome you to reach out with any questions. Drop us an email at: support@makani.services
We're here to support and facilitate your continued success!
- Apple App Store
- Бесплатный
- Продуктивность
Рейтинг магазина
- -
Tech Assist VS. 
Makani 5Oдекабрь 18, 2024