LG Telepresence против SmartHQ Service Использование & Stats

Telepresence - VisualSupport RemoteCall allows support representatives and their customers to collaboratively support iOS devices (iPhones & iPads). Below are the necessary steps to use VisualSupport - RemoteCall. Test Instruction: [ PC Side ] 1. RemoteCall Install (Windows 10 PC Application) A. Open a web browser and move to: https://telepresence.lge.com:8080/viewer/download 2. Download the RemoteCall Installer. 3. Run the RemoteCall Installer. 4. Once installed, run RemoteCall. A. After that, run the program B. Please refer manual(page4 ~ 5) C. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf 5. Enter the user ID and password, then click ‘Login’. A. ID: appletest01 B. PW: 222222 6. Click 'Start' 7. Standby to Connect. [ Mobile Side ] 1. Launch the App A. Tap the ‘LG Telepresence’ icon to launch the application 2. Enter the 6-Digit Connection Code A. Enter the 6-Digit Connection Code(PC Connection Code) into the mobile app, then tap ‘OK’ 3. Tap ‘Agree’ to continue. A. Please refer manual(page7 ~ 8) B. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf For more information regarding the installation process or how to use LG telepresence - RemoteCall, please refer to the documents listed below. 1. RemoteCall Installer (PC Application) A. URL: https://telepresence.lge.com:8080/viewer/download 2. User Manual (For Testing Purposes) A. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf 3. Demo Video A. https://drive.google.com/file/d/1wncEfxihCXTRWUNGs-aw7dq2SN6Jor9B/view?usp=sharing 4. DemoAccount(PC app ID/PW) A. ID : appletest01 B. PW : 222222
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SmartHQ Service A Tool for GE Appliance Service Technicians Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry! SmartHQ Service Features • Software Update Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer. • Data Logger Comprehensive view of recorded diagnostics data of the connected appliance. • Document Search User-friendly "Google-like" search of the GEA service document database. • OneParts Search Offers an exploded view of drawings of sub-systems of GE appliances. • Parts Purchase Designed to simplify the search and ordering of genuine GE parts. • Service Website Direct access to the GEA service website, without additional login. • Product Overview Offers a high-level consumer-oriented overview of the applicable GE appliance. • Fault Codes and Alerts The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance. • Component Control Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality. • SharedData Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician. • Appliance Service History Comprehensive access to historical service data of previously repaired appliances.
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LG Telepresence VS.
SmartHQ Service

декабрь 16, 2024