- Главная
- Аналитика приложений
- LG Telepresence
- LG Telepresence Vs. SmartHQ Service
LG Telepresence против SmartHQ Service Использование & Stats
Telepresence - VisualSupport RemoteCall allows support representatives and their customers to collaboratively support iOS devices (iPhones & iPads).
Below are the necessary steps to use VisualSupport - RemoteCall.
Test Instruction:
[ PC Side ]
1. RemoteCall Install (Windows 10 PC Application)
A. Open a web browser and move to: https://telepresence.lge.com:8080/viewer/download
2. Download the RemoteCall Installer.
3. Run the RemoteCall Installer.
4. Once installed, run RemoteCall.
A. After that, run the program
B. Please refer manual(page4 ~ 5)
C. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
5. Enter the user ID and password, then click ‘Login’.
A. ID: appletest01
B. PW: 222222
6. Click 'Start'
7. Standby to Connect.
[ Mobile Side ]
1. Launch the App
A. Tap the ‘LG Telepresence’ icon to launch the application
2. Enter the 6-Digit Connection Code
A. Enter the 6-Digit Connection Code(PC Connection Code) into the mobile app, then tap ‘OK’
3. Tap ‘Agree’ to continue.
A. Please refer manual(page7 ~ 8)
B. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
For more information regarding the installation process or how to use LG telepresence - RemoteCall, please refer to the documents listed below.
1. RemoteCall Installer (PC Application)
A. URL: https://telepresence.lge.com:8080/viewer/download
2. User Manual (For Testing Purposes)
A. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
3. Demo Video
A. https://drive.google.com/file/d/1wncEfxihCXTRWUNGs-aw7dq2SN6Jor9B/view?usp=sharing
4. DemoAccount(PC app ID/PW)
A. ID : appletest01
B. PW : 222222
- Apple App Store
- Бесплатный
- Продуктивность
Рейтинг магазина
- -
SmartHQ Service A Tool for GE Appliance Service Technicians
Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry!
SmartHQ Service Features
• Software Update
Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer.
• Data Logger
Comprehensive view of recorded diagnostics data of the connected appliance.
• Document Search
User-friendly "Google-like" search of the GEA service document database.
• OneParts Search
Offers an exploded view of drawings of sub-systems of GE appliances.
• Parts Purchase
Designed to simplify the search and ordering of genuine GE parts.
• Service Website
Direct access to the GEA service website, without additional login.
• Product Overview
Offers a high-level consumer-oriented overview of the applicable GE appliance.
• Fault Codes and Alerts
The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance.
• Component Control
Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality.
• SharedData
Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician.
• Appliance Service History
Comprehensive access to historical service data of previously repaired appliances.
- Apple App Store
- Бесплатный
- Продуктивность
Рейтинг магазина
- -
LG Telepresence vs. SmartHQ Service ranking comparison
Compare LG Telepresence ranking trend in the past 28 days vs. SmartHQ Service
Rank
Нет данных
Рейтинг LG Telepresence против SmartHQ Service в сравнении по странам
Сравните динамику рейтинга LG Telepresence за последние 28 дней с динамикой рейтинга SmartHQ Service.
Нет данных для отображения
Сравните данные с любым сайтом, воспользовавшись бесплатной пробной версией
LG Telepresence VS.
SmartHQ Service
декабрь 16, 2024