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- JEPCO Customer Services Vs. Zain Jo
JEPCO Customer Services против Zain Jo Использование & Stats
The JEPCO application presents the following new functionalities:
Inside menu:
- My profile: the customer can update their own profile to allow JEPCO to better serve them.
- Manage multiple customer sub-accounts/subscriptions.
- Unsent Self-Readings: The customer can take the readings and save it if there is no or bad Internet signal, later on the customer can submit the readings manually, when the internet is available (within two (2) hours) by pressing the sending button.
- Meter Self-Read Archive: The customer can view up to three (3) previous months/reads images (pervious three (3) months meter pictures and last three (3) readings) of his Meter Self- reading (if the customer used the Meter Self-reading feature in the app)
- Complaints Record: Show all the previous complaints.
- Payments Record: This feature only shows the successful payment via the JEPCO mobile application.
Portal Screen:
- Default meter alias name
- Default meter statistical information, such as:
. Unpaid Bills,
. Last Net Consumptions,
. Next Meter Reading (date)
. Others….
- Dashboards:
. Consumption Quantity (KWH)
. Bills Average (JOD)
- New Connection Req.: Customer can apply for new connection request using this service
- Bottom Menu:
. Contact us.
. Notifications: Displays all notifications for registered sub-accounts/subscriptions.
- Favorite services: which include four (4) main services
- Services: Include a menu with all services.
Services Menu:
- Account Statement, this feature is useful for the customer as it can:
. Choose the required sub-account or subscription
. Display all the due bills/invoices and total receivable balance
. The customer can use this feature only in JEPCO branches, by displaying the barcode of the account statement (to go directly to the cashier):
§ To pay a bill/invoice by pressing on the "single" bill/invoice, which shows the barcode that the JEPCO cashier can read.
§ Can pay all outstanding bills/invoices by pressing the barcode icon next to the total bills/invoices, which show the barcode that the JEPCO cashier can read.
. Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)
- Bills: This function allows the customer to:
. Choose the required sub-account or subscription
. “Refresh” to get last status
. Get bill/invoice details by clicking on the bill/invoice
. Use bill/invoice presentment (in the top of details page)
. Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)
- Consumption Calculation, which allows the customer to:
. Use the consumption calculator (for simulations)
. Use to "Calculate" for the current (assuming that the consumption is for a month and calculated on the latest tariff)
- Meter Self-reading:
. This can demonstrate to the customer the following features:
§ Meter ready to be read
§ Meter already read in authorized period
§ What is the next date of meter reading.
. Allows the customer to take, submit a photos and enter the readings of his meters (for the meters ready to be read and for multi meters in one round), in order to allow JEPCO issue a new Invoices/bills accordingly
- Complaint: This service is used to submit a new complain related to JEPCO Customers, for any issue in services or assets related to JEPCO (which could affect the JEPCO services or electricity power services)
- Payment: Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account)
- Branches: Include the contact information and locations of all JEPCO branches.
- Apple App Store
- Бесплатный
- Утилиты
Рейтинг магазина
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Zain Jo is an application that enables you to receive the best value out of your subscription. Check your invoices, recharge your balance, add and remove services with one click.
Main services that Zain Jo app offers:
• Managing more than one account (Prepaid, Postpaid, 4G and fiber) at the same time one click away.
• Fingerprint, Face ID Login.
• Using the new Smart shortcut bar allows you to customize your most important actions shortcuts on the main screen.
• Ability to renew your line and pay later, in case of insufficient balance.
• repeated Payments/ Transactions and recharge your line using SIRI: includes History of invoices (A Record of Monthly payments).
• Send and receive gifts allows you to Transfer Money to friends and family to pay their bills, transfer subscription amounts, in addition to transferring Data bolts.
• Checking your remaining units (Minutes, SMS, and Data).
• Search functionality
• Ability to add and remove services.
• Ability to renew your line and pay later, in case of insufficient balance.
• Access Zain eShop directly by one click: Buy new line or service.
• Find Zain Jordan's shops locater and opening hours.
• Ability to get discounts on the devices for postpaid customers. * Terms & Conditions apply*
تطبيق زين يوفّر باقة مميزة من الخدمات المتنوعة تسهّل على المشتركين، وتتيح لهم التحكّم بشكل كامل بخطوطهم، بالإضافة إلى التحقق من الفواتير المستحقة، وإعادة شحن الرصيد، والاستفادة من العروض والخدمات فقط بلمسة واحدة.
الخدمات الرئيسية التي يقدمها تطبيق Zain Jo:
•يمكنك إدارة جميع اشتراكاتك (خطوط المكالمات وخطوط الإنترنت المدفوعة مسبقاً والمدفوعة لاحقاً والفايبر) من مكان واحد وفي نفس الوقت.
ادفع فواتيرك واشحن خطك وأعد تكرار نفس العملية مع SIRI
•استخدم بصمة الأصبع أو بصمة الوجه لتسجيل الدخول.
•يمكنك شراء خطوط وأجهزة جديدة من خلال متجر زين الإلكتروني “ “e-Shop والمتوفر بشكل مباشر على التطبيق بالإضافة إلى الاشتراك في خدمات جديدة.
•يمكنك التحقق من كمية الحزم المتبقية على خطك (عدد دقائق، والرسائل القصيرة، وحزم الإنترنت).
•إمكانية الحصول على خصم على الأجهزة على خطك المدفوع لاحقاً "تطبّق الشروط والأحكام"
• أرسل وتلقّى الهدايا من حزم الانترنت والرصيد والاشتراكات الشهرية مع عائلتك وأصدقائك!
•اعرف مواقع معارض زين وأوقات عملها بكل سهولة.
•ميزة البحث السريع.
•اشحن خطك وادفع فواتير اشتراكاتك من خلال طرق الدفع المتعددة.
•حدّد الخيارات الأكثر استخداماً وَأضفها على الشاشة الرئيسية باستخدام شريط الاختصارات الجديد.
- Apple App Store
- Бесплатный
- Утилиты
Рейтинг магазина
- -
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JEPCO Customer Services VS.
Zain Jo
декабрь 8, 2024