Medallia Mobile 3 vs Workcloud My Work Uso e estatísticas

Medallia Mobile is the ultimate tool for closing the loop with customers fast. New role-based dashboards, streamlined workflows, and built-in alerts put real power in the hands of your workforce to take quick action on trends or feedback in real-time. Listening and responding to feedback becomes a habit when you bring the customer experience to employees at all levels with an intuitive interface and the ability to access this critical information anywhere, anytime: Role-based dashboards mean instant access to the most relevant, fine-tuned CX metrics for every employee - Close the loop fast via email and phone - Call customers back and record call results - Quick email replies with starter templates, or forward to colleagues - View, close, or reopen alerts - Optimized case management actions and ability to assign a case to user and/or role - Consistent look and feel between mobile and web with common modules that have the same behavior and user-defined filters in both Self-service administration makes it easy to set up and build dashboards for each role, aligning every employee with their most important customer experience metrics. Users can then view individual customer feedback and see the full context of each response along with related case management activities. Medallia Mobile 3 is built with the Medallia Alchemy design system to provide a consistent, fundamentally better user experience between mobile and desktop. And support for Single Sign-on, Pincode/Touch ID, and Enterprise Mobility Management platforms makes it easy to manage user access across your organization from one place. Download Medallia Mobile 3 today to activate your employees everywhere by putting real power into the hands of your mobile workforce. About Medallia: Medallia Mobile provides access to the Medallia Enterprise Feedback Management solutions used by Global 2000 companies around the world to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies.
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Zebra Workcloud My Work Now updated to include multiple modules in a consolidated My Work experience! To better streamline and simplify deployment and management, the latest version of My Work contains the following Zebra Workcloud Task Management modules: My Work Pinboard Walk Forms Check Docs Visual Depending on your existing enterprise licensing agreement you may access to some or all these modules. As such, only licensed modules will be visible. Users can navigate through hamburger menu to any of the 9 modules. The mobile-first design of Zebra Workcloud ensures that all solutions and modules are intuitive and easy to use on any device and enables frontline teams to work more efficiently and effectively. Please read below for more information on the functionality and capabilities of each module. ##### Please note that when navigating away from the Walk and Forms modules - Unsaved data (if any) will be auto-saved. For all other modules unsaved data won’t be auto-saved but the user will be presented with a notification to save any unsaved changes Zebra Workcloud My Work is intended for users of Zebra Workcloud Task Management. For help getting started with My Work, please contact your Zebra administrator. For more information about Zebra Workcloud, visit us online at: https://www.zebra.com/us/en/software.html
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Medallia Mobile 3 VS.
Workcloud My Work

23ezembro d, 2024