Richpanel vs EBF Files使用状況と統計
Richpanel is Customer Service App built for DTC brands. Thousands of merchants use Richpanel to provide great customer service on all channels.
The mobile app is designed for support agents to provide customer service on the go and to not miss even on
Here’s what you can do with the Richpanel mobile app:
1. All conversations in one place
Manage customer conversations from Facebook, Instagram, email, and live chat from one place.
2. Reply faster with macros & templates.
Save time with pre-filled answers with Macros (customer name, product name, etc.)
3. Quick gestures
Reply to, close, archive, or snooze tickets with easy, intuitive gestures.
4. See customer & order data
See customer profile, order history, and tracking details next to each ticket.
5. Resolve faster with your team
Users can assign tickets and create private notes on tickets for better collaboration
Richpanel helps brands like Thinx, Pawz, Protein Works, and 1500+ DTC brands deliver stellar customer service with tools like Live Chat, Multichannel Inbox & powerful Self-Service widget.
Richpanel has robust integration with all the major cart platforms such as Shopify, Shopify Plus, Magento, Magento Enterprise and WooCommerce. We also support custom cart platforms using API connectors.
Richpanel fits right into your tech stack. We have native integrations with over 20+ E-comm solutions including AfterShip, ReCharge, Attentive, Returnly, Yotpo, Loop Returns, Smile.io, Postscript, and StellaConnect.
- Google Play ストア
- 無料
- ビジネス
ストアランキング
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Efficient mobile working means having constant access to relevant files – user friendly, secure and GDPR-compliant.
EBF Files offers your employees the opportunity to access your file server structures and company cloud services when they are out and about. It can be shared via a central management system, without any configuration effort on the part of end users.
Employees can access, edit and share data even when they are working away from their desk. This makes agile working a reality, as well as increasing service standards for clients and partners alike, and guaranteeing efficient working relationships.
Data containers guarantee security:
EBF Files provides mobile access to commercially used files from a range of sources. What makes it so unique is that files are saved in a protected “container” on the device and kept separate from any other private files.
Relevant data – e.g. templates, guidelines, emergency plans, and circulars, not to mention product datasheetsand price lists – is always available to share with clients, business partners, or colleagues.
Features of EBF Files:
- Cross-Container file operations
- Extensive data editing thanks to an integral Office editor, own PDF editor and additional third-party apps
- Offline availability of files thanks to an optional synchronization function
- Automatic synchronization of folders in online mode
- Mark files or folders as favorites for easy access
- Direct access to the most recently used documents
- Support of authentication via NTML, ADFS and Kerberos
- Support for DFS/CIFS (SMB), SharePoint and OneDrive infrastructures
- Google Play ストア
- 無料
- ビジネス
ストアランキング
- -
Richpanel対EBF Filesランキング比較
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Richpanel 対 EBF Files 国の比較によるランキング
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Richpanel VS.
EBF Files
1月 6, 2025