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- Virgin Plus My Account Vs. Hydro-Québec
Virgin Plus My Account vs. Hydro-Québec Utilizzo e statistiche
The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more.
- New! Change your monthly plan right in the app.
- Check your account balance, view, download, print and pay your bill.
- Easily manage your travel usage.
- View your wireless and Internet usage.
- Add and remove add-ons (including Travel Passes for roaming).
- Check out your plan details. Find support from anywhere in the app.
Good to know: We won't charge you data when you use it on 3G/4G/LTE networks. The My Account app is only available to monthly Members. On Prepaid? Manage your account at virginplus.ca/prepaidlogin.
Learn more about app permissions: virginplus.ca/privacy
For app support or troubleshooting, please contact: VPAppSupport@VirginPlus.ca
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YOUR ACCOUNT
• Manage your monthly installment under the Equalized Payments Plan (EPP) so that it reflects your actual consumption.
• Sign up for an alert when you use more electricity than expected,** when your bill is ready, or to get a bill payment reminder.
• View and pay your latest bill directly in the app.
• View your billing history from the last two years.
YOUR ELECTRICITY USE
• Consult your electricity use data (hourly, daily, monthly and yearly).
• See a breakdown of your consumption by usage, by billing period or yearly.
• Compare your home’s energy performance and that of households similar to yours.
• Get personalized recommendations to reduce your electricity consumption and your bill.
• Get an alert when you use more electricity than expected.*
• Adjust your monthly payment so it reflects your actual consumption.*
OUTAGE TRACKER
• View outages and planned service interruptions on an interactive map.
• Report an outage at an address associated with your account, whether or not you’re signed in to your account.
• Track the service status of any addresses linked to your account and add locations you’d like to track.
• In the event of an outage or planned service interruption, track the development of the situation in real time and find out when service will be restored.
• Get an alert when service is restored or when a service interruption is planned.
OTHER ONLINE SERVICES available 24/7:
• Report a move.
• Make a payment arrangement.
• Make managing your account even simpler with Pre-authorized Debits.
• Stay abreast of Hydro-Québec news.
• Be energy wise
*For EPP customers.
To take full advantage of our app’s features, make sure you have the latest version of iOS. Download Hydro-Québec’s free app today and save time!
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Virgin Plus My Account VS.
Hydro-Québec
16icembre d, 2024