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This app will allow eligible RTC ADA Paratransit customers the ability to schedule, confirm, cancel, and view real-time estimated time of arrival for scheduled trips.
Enrollment
First-time users will need to enroll in the system to begin using the app. To enroll you will need to provide your RTC Paratransit ID #, date of birth, and email address (only one client can have the same email address on file). Once you submit, you will need to activate by clicking the link in the email from myRTCpara@rtcsnv.com sent to the email address provided.
Login
In order to log in, you will enter your client ID and password (created at the time of enrollment). If you happen to forget your password, please click on the “forgot your password” link under enrollment, and it will send you an email to recover your password.
Menu top left (three lines)
To book a new trip, you will need to enter a pick-up address, including unit (apt) # and telephone number of location; your destination address, including unit (apt) # and telephone number of location; and the date of the trip and the time you would like to be picked up or dropped off. Additional information will be requested, including if you need to bring mobility aids and if you would like to add any additional passengers on the trip. On the final screen, please verify the details of your trip request and confirm booking. You have now successfully booked your trip. Please follow the same procedures for any additional trips.
Trips- This will show all of your scheduled trips, and you may click on the trip to display the details, including a map with the location of your pickup and destination. You will be able to click “repeat trip” if you would like to schedule the same trip for another date or cancel trip.
Trip History- This will display any past trips you took with RTC Paratransit service. Simply enter the date parameters by selecting the “to and from” dates you wish to search and click “fetch trips.”
Subscriptions- This will display any recurring trips that have been placed without having to schedule each time. For information on subscriptions, please contact RTC Customer Care at 702-228-4800.
My Profile- This will display your client-specific information and allow you to change your password, if needed.
Announcements- This will display a tutorial video on how to use myRTCpara and any other important notifications, as needed.
Help- This will display definitions of terms used for this application.
General Info- This will take you to the RTC ADA Paratransit webpage for information about the service.
Feedback- This will take you to the RTC online comment form to submit comments about the service or app.
Sign Out- This will log you out of the app.
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UZURV Ride is a fully ADA-accessible app that allows riders to easily schedule, track, and manage rides all in one place.
Whether you’re going to an appointment, need a ride to the store, or visiting friends, UZURV Ride makes it simple to get reliable, affordable, and ADA-accessible transportation from the convenience of your phone. Book rides instantly, track scheduled and on-demand rides in real time, and reach live Rider Support with the push of a button.
Download the app to enjoy more choice and better control over your day-to-day schedule with UZURV Ride.
PLEASE NOTE:
For eligibility requirements to ride with UZURV, contact your local transit service provider.
For people looking to DRIVE with UZURV, search for and download the UZURV Drive app to get started.
Here’s what you’ll get with UZURV Ride:
ADA-ACCESSIBLE
Conveniently schedule and manage your rides using a fully accessible (WCAG 2.1) compliant app.
ON TIME AND RELIABLE
Know when your Driver will arrive and when you will reach your destination with real time ride tracking.
CONVENIENT AND FLEXIBLE SCHEDULING
UZURV Ride allows you to schedule rides same-day or weeks in advance. Book round trips. Set your favorite pick-up and drop-off locations. Change your travel plans and update reservations. Plus, see price estimates before you schedule your ride.
SAFE DOOR-TO-DOOR SERVICE
UZURV takes safety and compliance seriously. All UZURV Drivers are FTA Drug and Alcohol tested and certified in CPR & First-Aid. They are also prepared to provide service that is door-to-door and ADA compliant.
RIDER SUPPORT AT YOUR FINGERTIPS
Every ride is closely monitored by our live Rider Support team to ensure your ride is safe and on time. Call, text, or email Rider Support from anywhere in the app.
FROM UZURV INC.
UZURV is an Adaptive Transportation Network providing a technology platform that puts Drivers’ and Riders’ safety and independence first. To learn more about UZURV visit https://uzurv.com
Follow us on Twitter.
Like us on Facebook and Instagram.
Learn more about us on UZURV.com.
Have a question? Email us at ridersupport@uzurv.com or call 866-898-7836.
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myRTCpara VS.
UZURV Ride
gennaio 11, 2025