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- The Townsend Hotel
- The Townsend Hotel Vs. The Intelity Hotel
The Townsend Hotel vs. The Intelity Hotel Utilizzo e statistiche
Located in the heart of the walkable upscale community of Birmingham, Michigan, and just 20 miles from downtown Detroit, The Townsend Hotel is known for its exceptional service and amenities, including the award-winning upscale contemporary restaurant, Rugby Grille, Afternoon Tea, The Townsend Bakery and a variety of world-class banquet, catering, and wedding services.
Opened in 1988, The Townsend Hotel is AAA Four-Diamond and Forbes Travel Guide Four-Star boutique luxury property with 150 guestrooms, including nine penthouses and specialty suites. Since opening, The Townsend has been the proud recipient of a variety of travel and hospitality industry publication and traveler survey accolades, including Travel + Leisure’s (T+L) Best Hotel in Michigan and T+L 500: The World’s Best Hotels, as well as Condé Nast Traveler‘s Top 15 Hotels in the Midwest and the Wine Spectator Award of Excellence.
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The world’s most advanced, integrated guest services technology just got better.
Intelity's ICE software platform allows guests to personalize and define their stay with digital access to services and information. Guests can check in or out, order room service, schedule a wake-up call, make restaurant or spa reservations, and even control the temperature of their room all with just the touch of a finger. What's more, hotel staff and management can take advantage of real-time content control with visibility and management of guest’s requests and constant two-way communication. Not only is the application customizable with a brand's colors, fonts and imagery, but staff can make instant updates to all information, such as menu items and prices, in-app marketing, direct messaging, and much more.
Automated guest requests communicated through Intelity’s workflow management module allow for streamlined operations and valuable business intelligence for further management insight. ICE is fully responsive and centrally compatible across multiple devices, including tablets, smartphones, and laptops. It also boasts unlimited integration with a vast array of POS, PMS, Spa, Ticketing, Room Automation, and other hotel management systems. It truly is the ultimate guest experience for both your guests and your staff.
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The Townsend Hotel VS.
The Intelity Hotel
gennaio 1, 2025