The Ridge at KL East vs. Telepresenz Utilizzo e statistiche
Residents and prospects can view relevant information 24/7. This accessibility improves customer service and promotes resident satisfaction, while reducing the burden on staff to support inquiries and fulfil requests.
Believes effective communication is the key measurement to successful Property Management and that is why we have created The Ridge portal to help Property Managers run in a more effective manner as more work is accomplished, proactively serving your Association Board members, homeowners and tenants.
The Ridge provides the platform to allow management staff to communicate efficiently with residents, hence resolving issues in an effective manner. The Ridge is a user-based system and requires login, thus only residents of the particular community are given access to the system.
With The Ridge, management staff are able to perform efficiently and in turn, reduce the operating costs for the management office.
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Telepresenz® is an augmented reality remote mentor solution that connects remote users in the field to the experts in your team enabling quicker diagnosis and resolution of issues in real-time and facilitates remote auditing, assessments, and inspections.
The Telepresenz® application enables remote field users to connect with Experts and Support Teams via a video call, to collaborate and receive real-time visual assistance as and when the need occurs. The integrated workflow management capability allows field users to receive and complete assigned jobs on their devices using the digital step by step work instructions and reference materials attached to the procedures.
Some of the applications of Telepresenz® include:-
Remote maintenance and servicing of equipment
Remote assessment and auditing for factory acceptance or installations
Digitizing maintenance and inspection rounds to aid reliability
Knowledge capture and competency delivery platform
and more …
Remote Assist Features:
Calling/Receiving Calls
Viewing mark-ups/documents/videos/3D files shared by Expert
Camera Controls: Take Picture, Zoom, Flashlight
Send/Receive Text Messages
Workflow Features:
Receive assigned jobs
Follow step by step procedures as outlined in workflow
Take Picture / Record Video as evidence
Scan QR Code to programmatically retrieve data from server
Call Expert while Job is in progress
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The Ridge at KL East VS. 
Telepresenzgennaio 8, 2025