CDA Mobile vs. Tech Assist Utilizzo e statistiche
Service Management Software for the professional service business such as Electronics, TV Repair, Appliance Service, Rental Industries, and many other types of service businesses. Since it's release over 30 years ago, the CDA Service Manager software has become the service software of choice for over 3,300 users across the country. The Modular design can be tailored to work for any size business.
CDA Mobile is a true mobile, cloud based application that will give your road technicians full control of all their jobs without the need to access your CDA server. All jobs for any day are always at your fingertips. All edits made by technicians, including adding or ordering parts, are automatically posted in real-time to the jobs on your server. Inventory control, including trackable parts, is maintained as well. Any changes made in the desktop version of CDA will be synced to the mobile version in real-time.
The need for taking pictures is becoming a standard routine for technicians and the time required to process, send, and attach these files to work orders has become an added expense for all service centers. Now, with CDA Mobile, you can put that job and all the expense behind you. It's as easy as snapping the photo and pressing the send button. CDA Mobile will process the file and attach it directly to your work order on your CDA server in real-time. It doesn't get any easer than that!
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Bruviti Tech Assist: The Ultimate Support Service App for Field technicians
Transform your OEM support service with Bruviti Tech Assist, an AI-powered solution designed to tackle the dual challenge faced by service organizations: delivering fast, accurate, and superior customer service while reducing costs.
This cutting-edge app empowers field technicians with advanced tools, providing them with AI-driven diagnostics and precise parts provisioning to enhance first-time fix rates.
Discover Bruviti Tech Assist's Powerful Features:
Categorized Issues: Say goodbye to endless searching. Bruviti Tech Assist provides a comprehensive library of categorized problems, each with ready solutions for your agents.
Decision Trees: Our app's decision trees guide your agents through troubleshooting, offering exhaustive paths to root causes and solutions.
AI-Powered Contextual Search: The future is here! Our smart assistant understands more than just keywords, providing relevant search results quickly and efficiently.
One-Click Product Info: No more scrambling for manuals. Access all the product information you need with just a single click.
Real-Time Product Updates: Stay up-to-date with quick product updates at your fingertips, making your agents feel like they have a tech whisperer by their side (fault diagnoses)
Parts Prediction: Provides frontline technicians with accurate fault diagnostics and correct parts provisioning, resulting in improved first-time fix rates.
Information at your fingertips: easy and quick access to all troubleshooting guides and manuals fed in to the system
AI-Driven Onboarding: From decision tree generation to context search, our powerful AI works behind the scenes to make onboarding and training a breeze for new support team members.
Bruviti Tech Assist doesn't just improve your support service—it revolutionizes it. Our users report significant improvements to their KPIs, including lower call times, higher first-call resolution rates, and improved fix rates. Plus, with our app, you'll be able to lower the hiring bar, train newbies quickly, and gain deep product insights for your management.
Upgrade Your Support Service Today:
Make the smart choice and experience superior service delivered intelligently with Bruviti Tech Assist. Download the app now on the Apple App Store and connect with us to elevate your support service to new heights.
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CDA Mobile VS. 
Tech Assist19icembre d, 2024