Delighted vs RetailNext Utilisation & Stats
Keep a pulse on customer experience wherever you are with the Delighted app. Securely sign in to your account, scroll through real-time customer feedback, and add notes to specific customer records for follow-up.
Use the Delighted app to:
• Add Widgets to your home screen or lock screen to show chosen CX metrics
• See your current NPS, CSAT, CES, or 5-star score at a glance
• Understand your score breakdown with the score bar
• Tap any response to see its full details like scoring, properties, and notes.
• Share responses with your team to take action
• Enable Push Notifications on new responses
The Delighted app is a free resource for Delighted users, in addition to the Delighted Kiosk app for in-store feedback collection. Once you download the app, enter your login credentials to start viewing survey data on the go. The app fully supports users with 2-step security turned on.
About Delighted:
Delighted by Qualtrics is the fastest and easiest way to gather actional customer, product, and employee feedback. Trusted by thousands of organizations, Delighted is the self-serve experience management platform of choice for the world’s top brands. Create and send surveys in minutes, no technical knowledge required.
- Apple App Store
- Gratuit
- Entreprises
Classement dans le store
- -
RetailNext is the only comprehensive in-store analytics platform that pulls together the full set of information you need to make intelligent business decisions for your retail locations and visualizes it all in a variety of automatic, intuitive views to help you find those key lessons to improve your stores.
Our patent-pending technology gives you the ability to connect traffic, dwell times, and other shopper behaviors to actual sales at the register. View heat maps of visitor traffic, measure traffic over time in your stores or areas of your stores, and connect visitors and sales to specific outside events. RetailNext will even deliver micro-level conversion information for areas like departments, aisles, and specific displays, making it the most directly actionable in-store measurement and analysis solution available.
RetailNext for iOS provides you with instant, on-the-go access to traffic, sales and conversion information as well as POS transactions, floorplans, and video for your entire store network.
- Apple App Store
- Gratuit
- Entreprises
Classement dans le store
- -
Delighted VS. 
RetailNextjanvier 1, 2025