NEPRA Asaan Approach vs Dastak - Doorstep Services Utilisation & Stats

Introducing "Dastak " - a groundbreaking mobile app that empowers citizens to order government services directly at their doorstep through dedicated Facilitators. Transforming public service delivery in Punjab. Through Dastak, citizens can request various public services by multiple departments directly at their doorstep, on their desired schedule. Services include: New Domicile Application Birth Certificate Death Certificate Marriage Certificate Divorce Certificate Property Tax Payment Token Tax Payment e-Stamping New Vehicle Registration Transfer of Vehicle Ownership Application Character Certificates Police Verifications and Many More.. Removing all hassles for citizens. How it works; 1. Citizens Schedule visit of Dastak Representative via Web Portal or Mobile App. 2. Citizen Avails Public Services at their doorstep via Dastak Representative. 3. Dastak Representative ensures completion of service, earns a commission. 4. Multiple payment options, IBFT, JazzCash, EasyPaisa, COD & PSID 5. Citizens rate Dastak Representatives service Benefits: Improved accessibility and convenience: for citizens, especially those who are physically disadvantaged, reducing the need for them to travel to government offices, saving time and effort. Improved Efficiency: Reducing the physical traffic at government offices by creating a new channel of public service delivery. Governance and Transparency: Increased transparency & accountability. Ensuring citizen receive services, reducing opportunities for corruption. Call Center Support: The Dastak initiative has deployed a robust citizens contact center to provide instant support to citizens. Trained and Trusted Facilitators: Our Facilitators undergo rigorous screening and training, ensuring reliability and professionalism in every service they provide. Feedback-Driven Improvement: We value your feedback. Dastak is committed to continuous improvement, and your input helps us enhance our services. Available in Lahore, Punjab. More districts coming soon!