1O1O vs Contactless e-Channel Utilisation & Stats

The new 1O1O app enables users to manage a mobile service plan and account, activate 5G roaming, enjoy 86-easy convenience and access limited-period offers. Explore and manage your mobile service: • Monitor and manage data and voice-calling usage, as well as roaming balance • Check your account balance, billing history and settlement, and establish automatic credit card payment • Manage data usage for secondary SIMs and sharing of data-roaming pass entitlement 1O1O customer privileges • Get gifts and limited-period offers via the “My Wallet & Rewards” feature, while activating free value-added services Browse the latest mobile models, service plans and roaming options: • Enjoy exclusive pricing privileges when making a standalone handset purchase • Obtain data top-ups, data-roaming day passes and other value-added services Unlock the awesome power of 5G technology: • Access 5G services and apps • Obtain 5G applications for music, gaming, sports, eSports, entertainment and VR • Check over the 5G coverage map Many more features await your pleasure. Please note: Selected functions and information are exclusive to 1O1O customers using a login account.

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Contactless e-Channel

Contactless e-Channel Mobile Application facilitates eligible Hong Kong residents to enrol Contactless e-Channel Service. After enrolment, Hong Kong residents can use an encrypted e-Channel QR code generated from their personal mobile phones to enter the contactless e-Channels. Inside the contactless e-Channels, they may simply look at the camera from the marked location to perform facial verification through the system. The immigration clearance is subsequently conducted. During the process, there will be no need to touch shared equipment viz. the fingerprint scanner. Contactless e-Channels would enable members of the public to reduce contact with shared equipment during self-service immigration clearance; while providing faster, more convenient and hygienic immigration clearance service. Enrolment of Contactless e-Channel Service via Contactless e-Channel Mobile Application: ● Use mobile device with biometric authentication functions enabled to download and install the contactless e-Channel mobile application and the "智方便 iAM Smart" app ● Register and activate "iAM Smart" ● Open the contactless e-Channel mobile application and select enrolment ● Wait for the identity verification via "iAM Smart" after reading the statement and submitting the application ● Perform mobile phone built-in biometric authentication to complete the enrolment upon successful identity verification ● Generate e-Channel QR code for immigration clearance via the contactless e-Channels once the above steps are completed Notes: ● Consent of your parent or guardian is required if you are aged from 11 to 17. ● Using Immigration Department Mobile Application, data transmission fees may be incurred for transmitting data through mobile devices. You are suggested keeping track of data usage from time to time.