MyInsights - Field Service App vs Alliance Mobile Field Service Utilisation & Stats

• The MyInsights application from Toyota Material Handling is a Telematics application created for the Field Service Technicians to manage the Forklift/Truck. • The application uses Bluetooth Low Energy (BLE) to connect the application to the Telematics device. • This application presents information to the Field Service Technicians in a clean and easy-to-use interface and allows them to perform various actions on the Vehicle and the Telematics device. • Using this application, the Field Service Technicians can perform the following activities: o Search the Sites and Forklift/Trucks within a site for Vehicle-Device pairing. o Get detailed information about the site like Site Name, Site ID, and Site Address. o Get detailed information about the Vehicle and the Telematics device like Vehicle Model, Vehicle Serial, Vehicle Manufacturer, Device Serial Number, Device Wi-Fi MAC Address, etc. o Pair and Unpair a Vehicle with a Telematics device. o Diagnose the Vehicle and Telematics device issues. o Check the active and resolved Telematics errors. o Check the active and resolved Vehicle errors. o Reboot the Telematics device. o Perform a Factory Reset of the device. • This application is available in 3 languages (English, French Canadian, and Spanish) giving the users the flexibility to choose their preferred language. Note: To successfully login to the application, the user should first get an invite.