Whirlpool Connect vs SmartHQ Service Utilisation & Stats

Whirlpool Connect is an application designed to empower its partners through data. This app helps it’s partners & distributors simplify their business processes. It will help users to reduce redundant tasks & improve customer relationships. It allows its users to make their day-to-day tasks like placing orders, creating GRN, processing Purchase Returns, and managing inventory easier. Further, it allows for tracking off-take from outlets. This provides the partners a handy tool to manage their business at the click of a button. It also allows the Distributors to manage their sales orders and customer database. It aims to empower the sales force by allowing them to focus on upselling and cross-selling rather than just taking orders. As basic order taking is in-built into the app, your sales teams can focus on identifying areas of opportunity and drive effective business drivers like planogram and display share. Apart from managing transactions, it will also aid the partners in keeping track of the latest schemes and offers. It will let the partner know the status of their service request and share feedback regarding products and services. Along with the above, strengthening the tool will be the access to multiple reports and data points that the user will be able to access. Interactive dashboards and summary reports will make it easier to track business performance and identify gap areas. Use registered credentials to add users and start managing business.

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SmartHQ Service

SmartHQ Service A Tool for GE Appliance Service Technicians Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry! SmartHQ Service Features • Software Update Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer. • Data Logger Comprehensive view of recorded diagnostics data of the connected appliance. • Document Search User-friendly "Google-like" search of the GEA service document database. • OneParts Search Offers an exploded view of drawings of sub-systems of GE appliances. • Parts Purchase Designed to simplify the search and ordering of genuine GE parts. • Service Website Direct access to the GEA service website, without additional login. • Product Overview Offers a high-level consumer-oriented overview of the applicable GE appliance. • Fault Codes and Alerts The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance. • Component Control Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality. • SharedData Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician. • Appliance Service History Comprehensive access to historical service data of previously repaired appliances.