Hope Navigation Center vs WIN: What I Need Utilisation & Stats

WIN What I Need connects users to 12 categories of free resources. Available in English and Spanish, WIN is free, easy to use, and enables homeless, abused and resource-insecure youth, families, seniors and adults to find and connect to the supportive services they need to stabilize their lives. Users can search for anything, from food pantries and homeless shelters, to free health services, educational resources and more. And this app is more than a directory- WIN sends users alerts about job fairs and other community events, enables them to offer feedback and connects users to live assistance hotlines through the “I Need Help Now” page. WIN not only serves homeless, abused and struggling youth, families and adults, the WIN What I Need mobile app is also powerful referral tool for professional’s and others who encounter or serve individuals in need of immediate help or supportive services. WIN is currently available in Los Angeles County, CA. WITH WIN YOU CAN: • Find job help, homeless shelters, free food pantries, healthcare, crisis support, drop-in centers, legal assistance, education resources, government benefits, public transportation, and more. • Legal assistance, education resources, government benefits, public transportation, and more. • Call domestic violence shelters, sex trafficking hotlines, mental health services, crisis and suicide prevention hotlines. • Search for programs that serve your age, gender or region of the county. • Find specialized resources just for veterans, LGBTQ, foster youth, pregnant and/or parenting teens or adults. • View human services near you – they are listed first if your location is on. • Use the map to see where a program is located. • Read detailed information about each program to find the best “fit” • Read or submit comments about user experiences. • Call or email agencies using WIN app live links. • Get directions to chosen agencies. • Share the app easily with others. • Read or listen Helpful Info explanations about program or service options. • Search for services without an internet connection (although some features such as mapping, directions and real-time email are disabled). Developer: OurCommunityLA (OCLA) Contact: info@oclawin.org Copyright: OurCommunityLA 2021