Grenlec vs My Flow Self Care Utilisation & Stats

View your Grenlec electricity bills and monthly usage, report outages and receive service notifications.The Grenlec app gives customers easy and convenient access to current electricity bills and payment information for multiple accounts. Get a message when a new bill is ready and payment reminders to keep you connected. The app also shows energy usage over the last twelve months, by units (kWh) and dollar value.Report power outages as well as faults on street lights, lines and poles. The notification feature will send messages about power outages that may affect you and provide updated restoration information.Use the Profiles section to add multiple accounts for home, business, rented premises and other accounts for which you have permission. All the information needed to add an account can be found on the electricity bill.The mobile app helps you to stay in touch with what’s happening at Grenlec. Receive information about planned maintenance in your area that may affect your service, customer promotions, safety tips, how to manage your energy and more.

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My Flow Self Care

No Data Required: Flow customers can access and use the My Flow App without needing a data plan. Secure and Fast Access: Log in quickly and safely with biometric authentication. Billing and Payments Made Easy: View your bills, check your balance, and pay securely anytime, anywhere. Autopay Control: Take charge of your payments—activate or deactivate autopay for Fixed and Postpaid services. Usage Tracking: Keep tabs on your data, calls, and SMS usage for both Postpaid and Prepaid plans. Wi-Fi and Modem Management: Easily change your Wi-Fi name or password and reset your modem for quick troubleshooting. New Troubleshooting Tools: Run speed tests, check for outages, and fix Billing or Connectivity issues without making a call. 24/7 In-App Chat: Connect with an agent in real-time and get your questions answered quickly. Track Requests and Reports: No more guessing—check the status of your tickets and requests in the app. Notification Center: Stay informed about outages and get updates on the progress of your tickets. Prepaid Management: Check your balance, and expiration dates, and top-up instantly with just a few taps. Prepaid Plans Made Simple: Purchase data, voice, and text plans directly from your balance. Credit Advances: Need extra credit? Request a loan easily when you're running low.