ezManage - Delivery vs Cartwheel Driver Utilisation & Stats

The ezManage - Delivery app is designed to help streamline, manage, and track deliveries that are fulfilled in-house by restaurants in the ezCater network. Once a driver is assigned to a delivery they will be able to access important customer and delivery details right from the ezManage - Delivery app. When the order is ready for delivery, the driver will begin tracking which will help provide visibility into the status of the order and reduce the number of manual communications between the restaurant, the customer, and the ezCater support team. Upon arrival, the driver will be able to contact the customer through a masked phone number to ensure privacy for all parties. The ezManage - Delivery app also provides the ability for a driver to upload a photo and leave feedback about the delivery which will help resolve any issues post fulfillment.

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Cartwheel Driver

The ultimate last-mile delivery management app for drivers and couriers. Cartwheel helps drivers know where, how, and when to go next. The route is optimized to save the driver’s time. One-click navigation. Call or text the customer with one tap via a masked phone number. Proof of delivery tools: take photos, scan barcodes, and collect signatures. Verify customer age with an ID scanner. Please note that your company must be Cartwheel’s delivery management system user so you can get orders from this app. Cartwheel’s on-demand delivery management software lets restaurants and retailers launch and manage a hybrid delivery program. With Cartwheel, companies can pick high-value orders for self-delivery and outsource the rest to trusted 3PDs with custom-branded tracking and Google review integration. We help companies increase revenue, save on costs and keep their brand identity. Our integration partners include Olo, Square, ChowNow, DoorDash Drive, and ezCater. Continued use of GPS running in the background can dramatically decrease battery life.