Concentrix ONE vs Employee Engagement Manager Utilisation & Stats

ConcentrixOne mobile app will connect & collaborate employees of Concentrix with its various organizational resources and activities. The App creates inclusive culture among the employees and promotes organizational values. With the improved agility, security & speed, the App enhances the brand experience. The application uses the following permissions from the device: Location: The App can use the users current location to find the nearest Company facility and set context. Location details is also used to initiate Maps while exploring Company Locations. Denying this permission will disable the App in finding your nearest Company facilities, setting context in determining contents or initiating maps; the App can still work though. Camera: The App can use the device’s camera to capture images to set as your profile or to report incidents. By denying this permission the App will not be able to use camera to capture fresh images, but can continue use the features by using already captured images from image library. Photo-library: The App can fetch images from the device’s image gallery to set as profile image or to report incidents. By denying this permission App will not be able to fetch stored images for these purposes. Notification: The App uses the Notifications for Alert level messaging.

Apple App Store
Gratuit
Productivité

Classement dans le store

- -

Employee Engagement Manager

NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits: Self-Service Scheduling, 24/7 Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside. Greater Schedule Control Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly! Better Work-Life Balance NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.) Terms of Use: https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.