Salesforce Field Service vs Ingage Presentations Utilisation & Stats

The Field Service mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution. Built to be offline first, Field Service presents information in a clean and easy-to-use user interface and arms your workforce with the latest information with in-app notifications. Backed by the Salesforce1 platform, this application lets you customize and extend the app to empower your mobile employees with whatever they need to easily resolve issues in the field. Note: This application requires your Salesforce org to have Field Service. Individual users must be provisioned with Field Service Technician licenses to use this application. Please contact your Salesforce Account Executive for more information on purchasing Field Service and user licenses. Features: - Easy-to-use thanks to an optimized, clear, and beautiful user interface to view service appointments, work orders, inventory, service history and other important information from anywhere. - Mapping, navigation, and geolocation capabilities let you know where you are, where you’ve been, and where you’re headed next. - Offline-first design with intelligent data priming and offline actions to let you finish work regardless of network connectivity. - Collaborate in real-time with dispatchers, agents, managers, and other technicians or mobile employees using messages and photos through Chatter. - Access relevant Knowledge Articles to help you finish tricky tasks. - Stay informed with the most up-to-date information with automatic push notifications to relevant users. - Easily obtain proof of service using your touch screen to capture customer signatures. - Quickly generate and send Service Reports to your customers after completing jobs. - Seamlessly manage your Van Stock inventory or record product transactions using a Price Book. - Plan ahead by viewing the parts required to complete a job, and easily record the products consumed after completing a job. - Extend and customize this application using configurable layouts to reorganize information, and list views to control user schedules. Custom tailored quick actions, Salesforce Flows, and deep-links to other apps allow users to tackle any case. - Declare your time off by recording it in the application - Scan barcodes and QR codes directly from the app - Intuitively visualize the different steps required to finish complex jobs with work order line items - Quickly get up to speed by viewing asset service history information.

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Ingage Presentations

At Ingage we know you want a top performing sales team. In order to do that, you need to consistently win more deals. The problem is a lack of engaging sales content which makes your team feel unprepared to compete in the market. We believe it's just plain wrong that it's so hard to create, share and measure presentations that sell. We understand providing your team with professional sales content is a constant challenge, which is why elite sales teams are delivering thousands of Ingage presentations each month and winning new business. Ingage powers companies like yours. “We operate a tight sales cycle, but now we’re seeing a higher closing rate and higher average sales since the implementation of Ingage.” - Tom Aleman, Marketing Strategist for West Shore Home “With Ingage Presentations, the interactivity and intimacy really allows customers to ‘get it.’ While there will never be a substitute for using the product, Ingage Presentations is by far the closest we’ve come.” - Jody Weisberg, Head of Creative at HYPERICE “If a particular sales rep is struggling to hit his numbers or getting cancellations, we’re able to leverage the Ingage analytics to understand why that is happening and fix it.” - Peter Ladd, Director of Training at NewPro VISIT: • https://ingage.io/terms-of-use to read our terms of use. • https://ingage.io/privacy-policy to learn how we protect user privacy.