Surgery Connect vs Total Access Urgent Care Utilisation & Stats

Surgery Connect supports the parents and families of children who are having an outpatient procedure performed at St. Louis Children’s Hospital Specialty Care Center - West County (CSCC-West), St. Louis Children’s Hospital Specialty Care Center - South County (CSCC-South), Ambulatory Procedure Center (APC) or Same Day Surgery (SDS). The app provides information and instruction regarding: • a description of the procedure • the scheduled date and time of the procedure, including arrival time • important times at which the child should discontinue solid foods and clear liquids • preparation steps prior to the procedure, listed in timeframes of: the week before, night before and day of, including a What to Bring checklist • the waiting area, its amenities and wifi access • how to care for the child once back at home • symptoms of concern (after returning home) and what actions to take, should any occur • follow-up scheduling • contact information, directions and mapping for each location The app also supports secure messaging from the surgical team during the procedure, to give parents and /families updates during their wait.