BLUE App - holiday planner vs ROBINSON App Utilisation & Stats

The BLUE® App is your personal holiday planner at your TUI BLUE hotel – free of charge. Get in the holiday mood for the best time of the year before your arrival and never miss an attractive offer again. You will find in the BLUE® App: • comprehensive information about the hotel, surrounding area and tips for the best local sights • the daily activity programme • an integrated digital pinboard - for exchanging and meeting up with other hotel guests • inspiration for your next getaway, which can be easily booked via the app. Our BLUE® App also offers you the possibility to book the following hotel services easily and conveniently via the app: • services and extras 24/7 • table reservations in our à-la-carte-restaurants • Reservations for our various activities such as fitness classes, tennis or for relaxing moments in our private daybeds • Activities for our younger guests through our childcare programme TUI BLUE. Hotels designed for you. Modern and high quality hotel experiences tailored to your individual needs. Look forward to numerous sports activities, a varied and creative cuisine and endless opportunities to gain new experiences and collect unforgettable memories. __________ TUI AG is represented by its Executive Board. Members of the Executive Board are: Friedrich Joussen (CEO), David Burling, Sebastian Ebel, Dr. Elke Eller, Frank Rosenberger ONLINE QUARREL SETTLEMENT ACCORDING TO ARTICLE 14 PARAGRAPHS 1 ODR-VO: The European Commission provides a platform to the online quarrel settlement (OS) which you find under http://ec. europa. eu / consumers/odr/. Find further information here: https://www.tui-blue.com/en/en/legal-information/imprint/

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ROBINSON App

The free ROBINSON app is your perfect companion for the best time of the year. With the app you can discover the diversity of our resorts, book your next holiday and plan everything you want to do at ROBINSON. The ROBINSON app will make your excitement even greater. You already know what your resort has to offer and it also helps you not to miss anything when you're there. In the app you will find: - all information about your resort and tips for the surrounding area - the daily programme of activities - a digital pinboard for exchanging information and making contacts with other guests. It's so easy with our app - book your extras at the Club: - Table reservation in the speciality restaurant - Reservation of a daybed - Book a sports court for your tennis court or to play paddle tennis - Services and extras at any time - WellFit spa services for selected resorts - Other individual resort services A holiday with ROBINSON means experiencing unforgettable moments together in an informal atmosphere. With our passion, we create that special ROBINSON atmosphere every day of your holiday, making it so easy for you to experience wonderful times together. Share your best time with the people who are most important to you and with those who might become so. Share the moment! __________ Alternative dispute resolution / OS-platform: Robinson Club GmbH does not participate in a - for the company voluntary - procedure of alternative dispute resolution in line with the German Act on Alternative Dispute Resolution in Consumer Matters of 19 February 2016. Therefore such an alternative dispute resolution procedure as well as the platform provided by the EU Commission under http://ec.europa.eu/consumers/odr/ for online dispute resolution (OS-platform) may not be used by our customers. Please address all correspondence to: robinson.com Robinson Club GmbH Karl-Wiechert-Allee 23 30625 Hannover, Germany Contact for service requests and questions about existing bookings: www.robinson.com