Richpanel vs Firstep POS Uso & Estadísticas
Richpanel is Customer Service App built for DTC brands. Thousands of merchants use Richpanel to provide great customer service on all channels.
The mobile app is designed for support agents to provide customer service on the go and to not miss even on
Here’s what you can do with the Richpanel mobile app:
1. All conversations in one place
Manage customer conversations from Facebook, Instagram, email, and live chat from one place.
2. Reply faster with macros & templates.
Save time with pre-filled answers with Macros (customer name, product name, etc.)
3. Quick gestures
Reply to, close, archive, or snooze tickets with easy, intuitive gestures.
4. See customer & order data
See customer profile, order history, and tracking details next to each ticket.
5. Resolve faster with your team
Users can assign tickets and create private notes on tickets for better collaboration
Richpanel helps brands like Thinx, Pawz, Protein Works, and 1500+ DTC brands deliver stellar customer service with tools like Live Chat, Multichannel Inbox & powerful Self-Service widget.
Richpanel has robust integration with all the major cart platforms such as Shopify, Shopify Plus, Magento, Magento Enterprise and WooCommerce. We also support custom cart platforms using API connectors.
Richpanel fits right into your tech stack. We have native integrations with over 20+ E-comm solutions including AfterShip, ReCharge, Attentive, Returnly, Yotpo, Loop Returns, Smile.io, Postscript, and StellaConnect.
- Google Play Store
- Gratis
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Clasificación de tiendas
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The powerful Firstep POS app turns your Android device into a point-of-sale (POS) terminal. Whether your business is always on the move or you need an extra checkout to cut lines in-store, Firstep POS has the tools you need to support and grow your business.
FEATURES AND BENEFITS
• Full Card Acceptance – Process cards via an intuitive user interface
• Web Terminal – Accept email, mail or telephone order payments on a mobile device or personal computer, using the Firstep POS app and online dashboard
• Cloud-based Inventory and Reports – Create inventory lists and manage sales reports from any device
• Receipts – Easily send receipts to your customers via SMS or email
• Transaction History – View sales history and issue refunds from the same screen
• Cash and Check Sales – Accept and record cash and check transactions
• Easy Transaction Management – Quickly add multiple items to a purchase, edit sales tax on the fly, and more
• Single Sign-on – Seamlessly transition from the mobile app to the online dashboard on any device
• Security – Secure transactions with end-to-end encryption that exceeds standard industry encryption and security requirements
• Two-Factor Authentication (2FA) – Secure your account with 2FA via SMS or emailed short codes
• Support and Service – Comprehensive online and phone support
- Google Play Store
- Gratis
- Negocios
Clasificación de tiendas
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Richpanel VS. 
Firstep POS9iciembre d, 2024