Team Blue Care vs Firefly Health Uso & Estadísticas
The Team Blue Care app, from Blue Cross Blue Shield of Massachusetts, helps members manage the moving parts of their care and provides one-on-one support from Team Blue Care Managers.* Care Managers, who are registered nurses, mental health specialists, dietitians, and other health professionals, complement the care you get from your doctors. They can answer medical questions, help you set and reach health goals, coordinate your care, and provide the support and guidance you need to thrive. The app also features personalized tools and other resources to support your care journey.
With the Team Blue Care app, you can:
• Chat with Care Managers about your specific health needs
• Set daily reminders for medications, appointments, and exercise
• Track progress toward your health goals, from daily steps to medication doses
• Access personalized health and wellness content
The Team Blue Care app is that extra support to help you stay on track with your health goals and manage your everyday health needs. It’s designed to make managing your health easier, so you can choose which features to use, however they work for you.
The Team Blue Care app is the easiest way to connect to Care Managers and keep track of your health and well-being — and it’s safe, secure, and included in your plan at no additional cost.
Team Blue Care works with Apple Health for certain care programs, such as those that provide a step count task.
Seek a doctor’s advice before making any medical decisions. This app is designed for education and to provide support between provider visits. If you're enrolled in an eligible care program you may connect a glucometer to share readings with your care management team, but should continue to check with your doctor before making any changes to diet, exercise, or treatment plan.
After you download the Team Blue Care app, enter the access code provided by Blue Cross** and follow the prompts to complete the registration process.
* The app is staffed Monday through Friday, 8:30 a.m. to 4:30 p.m. ET.
** If you haven’t received an access code, call Team Blue Care Management at 1-800-392-0098, Monday through Friday, 8:30 a.m. to 4:30 p.m. ET.
Team Blue Care is powered by Wellframe, an independent company providing the technology that enables and improves our digital care management experience.
- App Store de Apple
- Gratis
- Medicina
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Get started with Firefly Primary Care and/or the Firefly Health Plan. With Firefly, you'll get your own team of primary care providers for everyday and ongoing health support. If you have a Firefly health plan for your medical insurance, you can check your coverage and claims and chat with our friendly guides to answer all your coverage and billing questions. Whether you need a quick question answered, a same-day appointment, or guidance on managing chronic conditions, we're here to help.
KEY FEATURES FOR FIREFLY PRIMARY CARE MEMBERS:
• Chat: Get fast answers to your care or coverage questions anytime.
• Video Visits: Book visits and connect face-to-face with your care team from your phone.
• Prescription Management: Refill prescriptions easily and track your medications.
• Referrals: Get guidance on finding the right Firefly Nearby location or specialists.
• Personalized Care Plans: View and track your custom care plans with your care team.
KEY FEATURES FOR FIREFLY HEALTH PLAN MEMBERS:
• Digital ID Card: Access your member ID card wherever you go.
• Claims Details: Review your claims and understand your coverage.
• Request a Care Key: Reach out for provider recommendations for lower copays and coinsurance
• Coverage Details: View specific information about your medical and pharmacy coverage
ABOUT FIREFLY PRIMARY CARE:
If you enroll in Firefly Primary Care, you'll get a new PCP (and care team). We believe that many heads are better than one — so instead of one provider, we give you a physician, nurse practitioner, and health guide who all work together to help you feel your very best. Your Firefly team will be able to handle all your primary care needs, ranging from preventative care to acute concerns, managing chronic conditions, and coordinating with any specialists you may have.
• Preventive Care: Stay healthy with screenings, wellness visits, and health coaching.
• Routine Care: Get help with colds, infections, aches, and pains.
• Chronic Condition Management: Manage asthma, diabetes, high blood pressure, and more.
• Mental Health Support: Access mental health resources with referrals from your care team.
When you need in-person primary care (for example, a physical exam or a swab), your Firefly care team will guide you to Firefly Nearby providers in your area – these may be urgent care clinics, clinics with retail stores, or even providers that come to your home.
HAVE A FIREFLY HEALTH PLAN?
You may have a Firefly health plan through your employer-sponsored health plan. With your Firefly plan, you'll get affordable, high-quality healthcare. Enroll in Firefly Primary Care, get support finding great in-network providers, view information on your coverage and claims, and chat with our member guides anytime about questions or concerns. Download the Firefly app for additional coverage details specific to your plan.
HAVE MORE QUESTIONS?
Learn more at https://www.fireflyhealth.com/faq.
Your health information is protected by industry-leading security practices and HIPAA compliance.
Download the Firefly Health app and experience refreshingly convenient healthcare today.
- App Store de Apple
- Gratis
- Salud y fitness
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Team Blue Care VS. 
Firefly Healthenero 16, 2025