WirMobil vs On Wheels Uso & Estadísticas
WHAT IS WIRMOBIL?
WirMobil is a driving service for people with disabilities. It is offered by the state of Berlin and operated by the company ViaVan GmbH.
This driving service takes you to your destinations in your free time, such as sightseeing, appointments with friends, events, to the train station or to the airport. You can also get picked up from there.
The service also includes stair assistance. The stair assistance can be also used without an associated ride.
You can be accompanied during the ride. An accompanying person is a person who rides with you free of charge from the beginning to the destination.
Journeys to doctors, therapists, as well as medical treatment in hospitals are not possible.
AUTHORIZATION
To use the transport service, you need an authorization number. Information on the subject of authorization can be obtained from the State Office for Health and Social Affairs (LAGeSo).
Internet site:
https://www.berlin.de/lageso/behinderung/schwerbehinderung-versorgungsamt/nachteilsausgleiche/sonderfahrdienst/#berechtigung
Phone: (030) 115
Fax: (030) 9028-5080
E-mail: infoservice@lageso.berlin.de
HOW TO REGISTER FOR WIRMOBIL
Before you can use the smartphone app or other channels, you must register. You can do this by following the steps below:
1. Apply for an entitlement number
You can obtain an entitlement number by applying to the Berlin State Office for Health and Social Affairs (LAGeSo). If you already have an entitlement number, you can skip this step.
Application:
https://www.berlin.de/lageso/behinderung/schwerbehinderung-versorgungsamt/antragstellung/
2. Contact WirMobil
You must register once with WirMobil using your entitlement number. You can register by phone or by e-mail:
Phone: 030 / 220 271 36
E-mail: buchung@wirmobil-berlin.de
3. Provide information
When registering, you will need to provide some information so that we can prepare for your ride.
4. Receive personal access data
You will receive your personal access data from us with which you log in to the smartphone app and web app.
HOW TO BOOK A RIDE WITH WIRMOBIL
Book the ride 2 to about 14 days in advance. To book follow these steps:
1. Provide ride information
Enter the information about your desired ride.
2. Ride confirmed and time of pick-up communicated
The system will search for a ride after you place your order. Initially, a 30-minute pickup period will be communicated. We will reserve this period for you.
3. Track location and waiting time
In the smartphone app, you can view the current location of the WirMobil vehicle before your trip. You can also see the approximate time you have to wait for the WirMobil.
Alternative ways to register for a ride can be found at: wirmobil.de
SPONTANEOUS RIDES
Spontaneous ride means: you don't want to plan the ride for a long time. This is also possible. You can book the ride on the same day. Or the day before. You can not always book a spontaneous ride. Only if a vehicle is free.
OWN CONTRIBUTION
The LAGeSo is responsible for the billing. Detailed information about the prices can be found on the LAGeSo website:
https://www.berlin.de/lageso/behinderung/schwerbehinderung-versorgungsamt/nachteilsausgleiche/sonderfahrdienst/#eigenbeteiligung
BOOKINGS / INQUIRIES ABOUT A TRIP:
Booking hotline: 030 / 220 271 36
Emergency hotline: 030 / 220 271 37
Email: buchung@wirmobil-berlin.de
ADVICE AND COMPLAINTS HOTLINE:
Phone: 030 / 220 271 38
Fax: 030 / 220 271 46
Email: feedback@wirmobil-berlin.de
- App Store de Apple
- Gratis
- Viajes
Clasificación de tiendas
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On Wheels is an innovative app that redefines accessibility in an urban environment for wheelchair users, people with reduced mobility and mums and dads with prams. Our handy map shows you a wide range of practical information such as the location of restaurants, bars, museums, toilets, shops, parking spots, hospitals, pharmacies, public transport and much more.
A key point of the app is personalization. Every wheelchair user is unique in what he or she can do and the size of their chair. Based on the width of your wheelchair and the height of the doorstep you can take, this app will show you all the locations you can easily access. Now you can not only find where you can enter but you can also see pictures of locations before you leave your house! As mentioned in The Lonely Planet’s Accessible Travel Online Resources :- ‘a unique feature we’ve never come across in another app-!’
Do you wish to make a contribution, and render the world a more accessible place? Measure your favourite place in the city so that other people can enjoy it as well in the future!
Key features:
- Personalized accessibility
- Map with 24 categories
- Detailed info and pictures per location
- Add new places and report incorrect information.
- Get directions with the tap of a button
- Find your parking spot very easily
- Wheelchair accessible walk and bike routes
We are currently active in many Belgian cities. As we are growing quickly and people can add their own locations, this database expands on a day to day basis!
- App Store de Apple
- Gratis
- Viajes
Clasificación de tiendas
- -
WirMobil VS. 
On Wheelsenero 17, 2025