Channels - Business Phone App vs Dashly Uso & Estadísticas
Channels is the only app you need to power up your customer service! How come?
Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps.
This neither helps your business nor improves customer satisfaction.
And that’s where Channels comes to the rescue.
Channels integrates with your favorite platforms such as Shopify, Magento or Pipedrive to collect customer data stored in them. Then, when your customers are calling, Channels shows you the most important customer details so you can get straight to the point.
Put an end to the interview-like customer support phone calls!
Besides that, Channels lets you build an IVR-based helpline so your customers can get help whenever they need it. Plus, you can handle customer support phone calls from your PC, laptop and even your smartphone thanks to our Mobile App!
Also, Channels integrates with your LiveChat and lets you offer a way to call your company when the chat is not enough. After all, not everything can be resolved through text…
On top of all of that, Channels comes packed with useful features that will help your business thrive and your customers happy! Some of them are:
Call recordings - so you can always come back to an important conversation and lose no important detail
International phone numbers - so you can make it easy for anyone to connect with you, no matter where they’re calling from
Affordable call rates - so your customer service solution doesn’t hurt your wallet
IVR - so your customers get straight to the right agent
Toll-Free numbers - so it’s a no-brainer for any customer that would like to call you
If you’d like to try out Channels, there was no better time to do so, as there’s a 7-day free trial. No credit card required, no limitations!
- App Store de Apple
- Gratis
- Productividad
Clasificación de tiendas
- -
Stay connected with your customers and assist them on-the-go with the Dashly mobile app.
Dashly is a platform that can help you: Collect more qualified leads from your traffic without requiring coding skills for setup. Convert website visitors into buyers. Boost your funnel conversion rates from sign-up to payment.
With Dashly's mobile app, you can answer user questions on-the-go. Here's how:
- Help customers choose a product or understand your app You can send product photos, interface screenshots, and documents using the mobile app.
- Stay connected with your customers even when you're away from the computer All user requests from your live chat, social networks, and messaging apps are now available on your smartphone. Filter conversations by operators, tags, and status.
- See the context of the conversation Open the lead card to find contact information, location, conversation history, and other relevant information. You can also add new data to the lead card.
- Answer user questions faster Send saved replies to frequently asked questions and keep track of what a user is typing before they hit send.
- Never miss customer messages Set up push notifications for incoming messages so you don't miss anything important.
- Easily switch from web to mobile and back, and continue the conversation where you left off
Your online and offline statuses and conversation history are synced across all devices and browsers. Before using the app, you need to sign up on dashly.io and install our script on your website. Thank you for choosing Dashly! Best regards, Dashly team
- App Store de Apple
- Gratis
- Productividad
Clasificación de tiendas
- -
Channels - Business Phone App frente a Dashly: comparación de la clasificación
Comparar la tendencia de clasificación de Channels - Business Phone App en los últimos 28 días con Dashly
Rank
No hay datos disponibles
Comparación de las clasificaciones Channels - Business Phone App frente a Dashly por países
Comparar la tendencia de clasificación de Channels - Business Phone App en los últimos 28 días con Dashly
No hay datos para mostrar
Compara con cualquier sitio gracias a nuestra prueba gratuita
Channels - Business Phone App VS.
Dashly
24iciembre d, 2024