Empolis Service Express im Vergleich zu Frontline Workplace Nutzung und Statistiken
With the Field Service App, you have all the service knowledge you need in your pocket at all times and can access all the information your company requires - online and offline. Whether you are on a service call on site or answering service requests on the hotline, with the Field Service App you can answer even difficult requests quickly and easily. The app protects your information and handles customer data in compliance with the GDPR.
Highlights:
Mobile knowledge hub:
The app brings together all relevant information from all systems in a knowledge hub. With the help of an intelligent search, you can find the service knowledge you need in your company at any time. Use the mobile version of Empolis Service Express® without any functional difference to the desktop version.
Offline availability:
No mobile network available? No problem. Thanks to fully automated data synchronization, you always have the latest service information with you on your smartphone or tablet.
Create and share service knowledge:
Create and edit new service notes directly in the app. Add further solution steps, photos or videos to existing service knowledge and share it directly with your team colleagues.
Community and team knowledge:
If you are unable to solve a problem, the app offers you the opportunity to find a solution together with colleagues and experts. Community and Team Knowledge identifies the right contacts based on their skills and automatically creates a corresponding chat. As soon as a joint solution has been found, the chat is closed, and the solution is saved for the future.
Data security:
The knowledge captured and your data are stored securely on German servers. Thanks to the Privacy Shield, you can always guarantee that your information and customer data is handled securely in accordance with the strict European data security guidelines.
You also can benefit from the advantages of the Field Service App from Empolis Service Express ® and download the app directly to your mobile device.
Use your login information to log in.
For questions please contact: hello@chat.service.express
About Empolis:
Empolis is a leading supplier of cloud-based software in the domain of Intelligent Decision Support Solutions based on Artificial Intelligence. As part of the proALPHA group of companies, Empolis accelerates the digital transformation of customers with the intelligent combination of knowledge and content management in standardized SaaS products according to the motto "DECIDE. RIGHT. NOW."
- Apple App Store
- Kostenlos
- Produktivität
Rang speichern
- -
Guide Your Frontline Workforce with Augmented Reality Workflows and Remote Support:
• Digitalize and streamline processes for frontline employees, in desk-free workspaces with AR-guided workflows, seamlessly integrated with mobile devices, increasing your productivity, efficiency, and quality along the entire value chain.
Faster to the solution with xAssist on mobile:
• xAssist makes the work of your service staff and technicians easier with interactive features, augmented reality, and remote support from experts. Shorten downtimes and optimize your service processes.
Information on Mandatory Access
• Camera: The Camera is used for several purposes: Create the video stream for a video communication session, scan QR codes during session establishment and record video tutorials
Information on Optional Access*
• Microphone: Fill the video feed with audio, or used to record message or session
*You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access.
___________________________________________________________
xAssist Features:
• Live Video Calls
• Multi Conference
• Live-Pointer
• Text Chat with Translations
• Whiteboard & Markups
• Service Reports & Service Cases
• Screen Sharing
• Video-Recording
• Warning Signal
• Guest Invitations
• User & Permission Management
• Two-Factor Authentication
• 256 Bit Encryption
• Workflow Integration
___________________________________________________________
Learn more about Frontline: https://www.teamviewer.com/en/frontline/
- Apple App Store
- Kostenlos
- Produktivität
Rang speichern
- -
Empolis Service Expressvs. Frontline Workplace Ranking-Vergleich
Vergleichen Sie Empolis Service Express den Ranking-Trend der letzten 28 Tage mit Frontline Workplace
Rang
Keine Daten verfügbar
Empolis Service Express im Vergleich zu Frontline Workplace Ranking im Ländervergleich
Vergleichen Sie Empolis Service Express den Ranking-Trend der letzten 28 Tage mit Frontline Workplace
Keine Daten zum Anzeigen
Stellen Sie mit unserer kostenlosen Testversion Vergleiche mit jeder Website an
Empolis Service Express VS.
Frontline Workplace
Dezember 14, 2024