DEC Connect vs MediacomConnect Usage & Stats
DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC.
Additional Features:
Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.
My Usage -
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.
Contact Us -
Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.
Maps -
Displays facility and payment dropbox locations on a map interface.
- Apple App Store
- Free
- Utilities
Store Rank
- -
The MediacomConnect MobileCare app is the next generation in customer service giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click you can view your bill, check for outages, troubleshoot and so much more! Check out all of the MediacomConnect MobileCare features below:
Account & Billing
• View your current billing statement
• Pay your bill
• Store payment method on file
• Modify payment method on file
• Find a payment center
Internet Data Usage
• View current Internet service level
• View Internet Data Usage allowance
• Review Internet Data Usage history
• Manage Wifi
Outage Check
• Check for service interruptions in your area for TV, Internet & Phone
Appointment Manager
• View upcoming service appointment
Technical Support
• Automatically refresh your modem or cable box to solve Internet or TV issues
• How-To's and FAQs for your TV, Internet and Phone service
Notifications
• Upcoming service appointments
• Account updates
• Billing updates
• Bill due dates
Communications
• Chat with a customer service agent
• Enroll in Text Messaging
• Submit Customer feedback
• One-touch Connect-to-Agent dialing
Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
- Apple App Store
- Free
- Utilities
Store Rank
- -
DEC Connect VS. 
MediacomConnectDecember 28, 2024