Analyze Consumer Behavior Across Marketplaces
Discover cross-shopping behaviors and subscription rates, analyze shopping carts, and identify customer loyalty issues
Talk to an expertWhat can you do with shopper behavior insights
Inform Your Conquest Strategy
Understand consumers’ cross-shopping habits to zero in on your main competitors in each category and find new partnership opportunities.
Monitor Willingness to Pay
Find out the brands that customers tend to purchase together and understand each brand’s share of basket.
Improve the Loyalty Loop
Determine how customer loyalty impacts your sales and improve your overall retention strategy.
Optimize Your Subscription Strategy
Uncover subscription rates in different categories and analyze your competitors’ Subscribe & Save revenue share.
Teams leveraging shopper behavior insights
Strategy & Consumer Insights
Gain insight into digital consumer behavior such as cross-shopping, basket mix, brand loyalty, ‘Subscribe & Save’ rates, and more.
eCommerce
Identify competitors to beat, find partnership and product bundling opportunities, fine-tune your loyalty program, and target the right shoppers at the right time.
Category Management
Understand consumer behavior in your category and adjust your marketing strategy accordingly.
What makes our shopper behavior insights unique
Shopper Intelligence is the only eCommerce Intelligence platform that combines consumer behavior metrics with online sale data, so you can understand what and how consumers buy.